Why does Microsoft always, ALWAYS lock my accounts in Minecraft??? AND WON'T LET ME VERIFY.

I wanted to update my Minecraft Windows 10 but when updating minecraft I always download the beta version of the game

Hi Chew.

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

I inform you that here in the community, we are all users and do not have access to your data and account. We can only offer you advice based on our knowledge and experience.

I believe you should contact official support, because only they can verify your personal information. I can only try to give you some suggestions to see if it is possible to solve it on your own.

The only thing I recommend is to try clearing your cache and history, or to use an alternative browser, or to log in using incognito mode.

Additionally, it might be helpful to read the page related to age verification issues. If the instructions there do not solve the problem, you can request help from official support directly from the same page.

https://support.microsoft.com/accou...-account-837badbc-999e-54d2-2617-d19206b9540a

I hope I've been helpful someway.

Kind regards
Renato

created a new account, but now it won't even let me switch to it. i press on the other account at the lock screen, some microsoft empty window pops up and closes instantly and then it goes back to my first account.

Hi David! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft Bedrock.

Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

In order to fix this, you will need to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased.

Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft bundle game.

From there, check if you have any Minecraft transactions. If you have found the transactions, use the same Microsoft account to log in to Minecraft Launcher.

If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi Shadow,

Thank you for posting on the Xbox forums. We understand that you are unable to sign in to your Microsoft account through Minecraft for Android. Are you able to sign in to your Microsoft account through the
Xbox websiteand
Microsoft website? Does an error message appear when you attempt to sign in to the websites? If you are able to sign in to the websites
without experiencing any issues, we suggest reaching out to Mojang Supportand
Minecraft forums for more assistance. We hope this information helps!



Thanks,

Brad