Why does it still show my old username when I changed it

Discus and support Why does it still show my old username when I changed it in XBoX Accessibility to solve the problem; I changed my name a week and a bit a go I thought it would show my new one how do I fix this problem I payed for it. 2449449b-c79a-453d-93ae-3dbd9750f39c Discussion in 'XBoX Accessibility' started by Tom1_1, Sep 25, 2023.

  1. Tom1_1
    Tom1_1 Guest

    Why does it still show my old username when I changed it


    I changed my name a week and a bit a go I thought it would show my new one how do I fix this problem I payed for it.

    :)
     
    Tom1_1, Sep 25, 2023
    #1
  2. Tom1_1 Win User

    Why does it still show my old username when I changed it


    [​IMG]
    Still shows old one
  3. Marrion_Y Win User

    Why does it still show my old username when I changed it

    Hi Tom1_1,

    Welcome to Microsoft Xbox Community Forum. I understand that you recently changed your Gamertag, but it is still showing your old username.



    There could be several reasons why your new Gamertag is not showing up. One possible reason is that it may take some time for the changes to take effect. It can take up to 24 hours for the changes to be reflected on your Xbox profile. However, if it has been more than 24 hours since you changed your Gamertag, then there may be other reasons why it is not showing up.



    Another possible reason is that your Xbox may not be connected to the internet. If your Xbox is not connected to the internet, it will not be able to update your profile with the new Gamertag. Please ensure that your Xbox is connected to the internet and try again.



    If the above steps do not resolve the issue, you can try clearing the cache on your Xbox. Clearing the cache can help to refresh your Xbox and update your profile with the new Gamertag. Here are the steps to clear the cache on your Xbox:

    1. Press and hold the power button on your Xbox until it turns off.

    2. Unplug the power cable from the back of your Xbox.

    3. Wait for 10 seconds and then plug the power cable back in.

    4. Turn on your Xbox and check if your new Gamertag is showing up.



    Here are some articles also that you can check for more details that may help:


    I hope this information helps you resolve the issue.

    Kind regards,
    Marrion
  4. Tom1_1 Win User

    Why does it still show my old username when I changed it

    I used money could I get a refund
  5. Smwutches Win User

    Why does it still show my old username when I changed it

    That's because you used a special character on your new tag. So it keeps the old tag to use in areas that have not been updated to use those.
  6. Smwutches Win User

    Why does it still show my old username when I changed it

    No. They don't offer refunds for gamertag changes.
Thema:

Why does it still show my old username when I changed it

Loading...

  1. Why does it still show my old username when I changed it - Similar Threads - Why does still

  2. Why does cod still keep crashing after I deleted it and redownloaded it

    in XBoX Games and Apps
    Why does cod still keep crashing after I deleted it and redownloaded it: I have done everything you guys have told other people to do. My Xbox runs every other game on my console just fine and around 70 to 80 fps. I tried deleting cod and redownloading it, clearing my...

  3. Why does Microsoft Solitaire Collection still allow scam/extortion ad's.

    in XBoX Accessibility
    Why does Microsoft Solitaire Collection still allow scam/extortion ad's.: I have been using the Microsoft Solitaire Collection for many years. A couple of years ago I reported a scam/extortion advertisement. I see the advertisement is still running. Now I see more scam...

  4. Why Does the Xbox Elite Series 2 Still Have a 125Hz Polling Rate Cap?

    in XBoX on Consoles
    Why Does the Xbox Elite Series 2 Still Have a 125Hz Polling Rate Cap?: I recently bought an Xbox Elite Series 2 controller expecting better input latency compared to standard Xbox controllers. Given that it's a "pro" controller, I assumed it would have a higher...

  5. Why does my BO6 tell me to purchase the game when it's still fine on my Xbox while game...

    in XBoX Games and Apps
    Why does my BO6 tell me to purchase the game when it's still fine on my Xbox while game...: I've been playing BO6 for a month and bit all fine and suddenly in the morning I go on Call of duty because nothings changed on my Xbox series S but on the game it tells me to purchase BO6. I...

  6. Why does my old gamertag still show in games and why can’t I play any xbox360 titles?

    in XBoX Accessibility
    Why does my old gamertag still show in games and why can’t I play any xbox360 titles?: I changed my gamertag awhile ago but it only stayed a few weeks before it started using my old gamertag on all the games I play. On my profile the new gamertag is at the top and my old one is...

  7. Why does it still want me to ask for permission?

    in XBoX Accessibility
    Why does it still want me to ask for permission?: Hello, I turned 18 over the summer, and was in a family group. I attempted to buy Minecraft but it wants me to ask for permission. I then searched for some way for the system to realize I was not...

  8. Why does it say my microsoft account doesnt exist but it still exist because my minecraft...

    in XBoX Accessibility
    Why does it say my microsoft account doesnt exist but it still exist because my minecraft...: Please, i really need help with this problem, im freaked out f9f73ff6-5331-413f-a7f6-ca29855b8389

  9. Why does it still want me to ask for permission?

    in XBoX Games and Apps
    Why does it still want me to ask for permission?: Hello, I turned 18 over the summer, and was in a family group. I attempted to buy Minecraft but it wants me to ask for permission. I then searched for some way for the system to realize I was not...

  10. Why does my minecraft world still say that im out of data storage ?

    in XBoX Games and Apps
    Why does my minecraft world still say that im out of data storage ?: For context: My minecraft world on my xbox one s has an issue it says that im out of data storage but i tried deleting save files, clearing local games, reseting my xbox and deleting worlds and...