why does it say that my rainbow six siege is not installed and i have to buy it again

It shows that rainbow six siege is installed but when i try to load it up it shows that I must buy it again

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Make sure that you're signed in under the account where the game was purchased. Sign in to https://account.microsoft.com/billing/orders, and check if you can see the order transaction for the base game showing as "completed".

Once confirmed, simply remove and re-add your account on the Xbox console then try installing the game again.

"REMOVE ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account that you want to remove, and then select Remove to confirm. ​​​

4. When you're finished, select Close. ​​​

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

​​​

ADD ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

3. Enter the Email address and the password.​​​

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"

This may also work in regards to the missing in-game credits.

I also have one more question imagine i redeem the code thru my pc and my friend logs in my account and goes into rainbow six siege does the rainbow six siege credits also transfer over to my pc account

I would say Rainbow Six Siege. Although it does take a while to getting used to it is a very fun game.

thinking about buying rainbow six siege