Why does it happen when I factory resetted my Xbox one and it slis stuck at 50%

Hello!

I'm an independent advisor and a member of the Xbox Community just like you.

I will be glad to help you.

Please try this process:

1.- Disconnect the console for a few minutes from the power.

2.- Try plugging it into a different outlet.

3.- Being turned off, keep pressed the Synchronize button (this button is the one we use to link controls) and Eject button (this button is the one we use to remove the discs, in the All digital or Series S edition do the process omitting this button), and without releasing them turn on the console.

Continue pressing both buttons until the console emits two power on sounds, you can release the Sync and Eject buttons after the second power on tone.

The console should power on and take you directly to the Xbox Startup Troubleshooter.

Select the option to reset your Xbox to factory defaults (you can choose the option to keep your games and applications).

If it doesn't work, try an offline reset following the information on this website, as the process changes if you have an original Xbox One:

https://support.xbox.com/en-US/help/hardware-ne...

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

Hello,i already done evrything , but still not work....

Andy the Marmos,

If you were able to perform the
OUS1 steps as outline in Scrtch's YouTube video and you still can't get your Xbox running again. Then, I regret to say that you will probably need to send the Xbox in for "Device repair"
. For more information see, "Getting your Xbox console or Kinect sensor serviced" .

support.microsoft.com/en-us/devices

support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced

SA

Hello ,

First, lets start with the "error" that you are getting. If you go to the webpage “I need help with system updates on my Xbox One” you will have the option
to click on "I NEED TO TROUBLESHOOT A SYSTEM UPDATE ERROR". Follow the step-by-step guide on how best to resolve the issue based on the "...ERROR MESSAGE OR AN ERROR CODE" that is being displayed on your Xbox. Or, you have the option of doing an Offline System
Update, aka
OSU1 . Just click on "I NEED TO UPDATE MY CONSOLE OFFLINE" at the same webpage and follow that step-by-step guide to do a complete system update. Also, Xbox Ambassador Scrtch has a very good YouTube video on how to do an OUS1 at Scratch Plays. Just search
for "Fix Xbox Stuck on Green Loading Screen".

support.xbox.com/en-US/xbox-one/console/system-updates-solution

www.youtube.com/watch?v=jfH2M9GRzm8

Good luck and good gaming,

SA

Hello,i already done evrything , but still not work....

Hello Andy the Marmos,

First, lets start with the "error" that you are getting. If you go to the webpage “I need help with system updates on my Xbox One” you will have the option
to click on "I NEED TO TROUBLESHOOT A SYSTEM UPDATE ERROR". Follow the step-by-step guide on how best to resolve the issue based on the "...ERROR MESSAGE OR AN ERROR CODE" that is being displayed on your Xbox. Or, you have the option of doing an Offline System
Update, aka
OSU1 . Just click on "I NEED TO UPDATE MY CONSOLE OFFLINE" at the same webpage and follow that step-by-step guide to do a complete system update. Also, Xbox Ambassador Scrtch has a very good YouTube video on how to do an OUS1 at Scratch Plays. Just search
for "Fix Xbox Stuck on Green Loading Screen".

support.xbox.com/en-US/xbox-one/console/system-updates-solution

www.youtube.com/watch?v=jfH2M9GRzm8

Good luck and good gaming,

SA

Thank you for letting me know and I apologize for the trouble.

If there is also an external hard drive, please unplug it and check if there will be an improvement.