Why does Fortnite freeze and then crash my Xbox Series S

Discus and support Why does Fortnite freeze and then crash my Xbox Series S in XBoX Games and Apps to solve the problem; So as of last week, anytime I've tried to play Fortnite I can make it all the way to the pre lobby before the game itself freezes and then crashes ,... Discussion in 'XBoX Games and Apps' started by BattyOdin83NngMw, Feb 13, 2023.

  1. BattyOdin83NngMw
    BattyOdin83NngMw Guest

    Why does Fortnite freeze and then crash my Xbox Series S


    So as of last week, anytime I've tried to play Fortnite I can make it all the way to the pre lobby before the game itself freezes and then crashes , sending me back to the Xbox home screen and then it shuts my console all the way off. I've been in contact with Epic as well as Microsoft and both claim that the issue isn't on their end. So does anyone have any suggestions? And before it's asked, I have done all troubleshooting, I've factory reset my console 3x and uninstalled and reinstalled Fortnite a total of 6x with no resolve.

    :)
     
    BattyOdin83NngMw, Feb 13, 2023
    #1
  2. Rostom L Win User

    Why does Fortnite freeze and then crash my Xbox Series S

    Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here. Sorry to hear about that issue. No worries, we will do our best now to get this sorted out.

    You mentioned that you already did a factory reset. Did you try it by keeping your games and apps or remove everything?

    Does the issue happen only with Fortnite game? Also, make sure that your console is directly plugged in with your wall outlet and do not use surge protector. Might as well try to plug it using a different wall outlet or room.

    To further isolate the issue, try playing the game using a different profile and also try connecting with a different network setup.
  3. A A RON FAIR242 Win User

    0x87e0012d

    fortnite keeps freezing and crashing
  4. Yanyannnn Win User

    can i play fortnite on my xbox series s at 120 fps and 1440p?

    Hello Alexis Lamothe,

    Thank you for your contribution to the Microsoft community.

    We totally understand that you want to play Fortnite on higher FPS and resolution. However. the Xbox Series S does not support 1440p resolution at 120fps for Fortnite. The maximum resolution supported by the Xbox Series S is 1080p at 120fps. However, you can still enjoy playing Fortnite on your Xbox Series S at 1080p and 120fps.

    Hope I helped!

    YanYannn
    Microsoft Community Moderator
  5. kyle_m4496 Win User

    Can xbox one s run fortnite 120fps

    Hi Raven. My name is Kyle and I'm an independent advisor.

    Xbox One S does not support 120Hz. Only Xbox Series S and X support 120Hz, and 120fps is available in select games, including Fortnite.
  6. Jamie Hendrix1 Win User

    Why dose my console crash every time I got to play call of duty mw2

    I have a series x and only on call of duty this is happening but its not just the game freezing or crashing its making my xbox freeze and bug out
Thema:

Why does Fortnite freeze and then crash my Xbox Series S

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