why does everyone one of your callcentre staff hang up.

Discus and support why does everyone one of your callcentre staff hang up. in XBoX on Windows to solve the problem; if they are the only port of call for us to reach a resolution to known problems why are they so unprofessional and hang up without even attempting to... Discussion in 'XBoX on Windows' started by OGz Pfc Odie, Jul 27, 2022.

  1. OGz Pfc Odie
    OGz Pfc Odie Guest

    why does everyone one of your callcentre staff hang up.


    if they are the only port of call for us to reach a resolution to known problems why are they so unprofessional and hang up without even attempting to resolve the issues.I understand if I am talkling loud or sounding irritable but the last call 2 minutes ago I ensured I was calm and asked fair questions.Yet again hung up on. [Mod removed]. Guess we dont care about customer retention.

    :)
     
    OGz Pfc Odie, Jul 27, 2022
    #1
  2. Lucas Lauer Win User

    why does everyone one of your callcentre staff hang up.

    Hello, OGz. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    I'm sorry about this. Besides the callback, you can also request to chat with a live agent or post your question here on the community. May I know what issue are you having so maybe I can help you with it?
  3. MindOfTim Win User

    Message From Xbox Support on COVID-19

    Everyone who's able to is working overtime to help due to staff shortages. I hope everyone is healthy and hanging in if like me you are on countrywide lockdown
  4. II Durbin II Win User

    I am so sick you dashboarders

    And why your soooo worried about everyone else does is????? seems your the one with the issue here, not everyone else. I'm sure you worked a clan all by your loneome...LOL Your no better then they are
  5. Derek_Lakin Win User

    Can't answer calls on skype while playing in a different app

    Just to clarify the behaviour that you're seeing:

    • Does the Xbox recognise the command you say as "Xbox answer", or does it recognise it as "Xbox hang up" (it shows the recognised command in the top-right corner?
    • Does Skype launch when you say "Xbox hang up"?
    • Assuming Skype does launch, does it instantly hang up, or does the call end after a few seconds?
    Thanks,

    Derek
  6. Relnah Win User

    Beta

    A support staff will look in to your access once they read your post. There are a few post to go through for them, so hang in there!

    Have a nice day!
Thema:

why does everyone one of your callcentre staff hang up.

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