Why does a unknown epic games account keep linking its self to my Microsoft account?!

Discus and support Why does a unknown epic games account keep linking its self to my Microsoft account?! in XBoX Accessibility to solve the problem; I have been trying to play fortnite but I can’t play on my own account because a unknown epic games account with no data keeps linking its self to my... Discussion in 'XBoX Accessibility' started by SuetyCoin1, Apr 1, 2023.

  1. SuetyCoin1
    SuetyCoin1 Guest

    Why does a unknown epic games account keep linking its self to my Microsoft account?!


    I have been trying to play fortnite but I can’t play on my own account because a unknown epic games account with no data keeps linking its self to my Microsoft account. Something also really weird with this is the account has my accounts name! I have tried unlinking the account through the Microsoft website, it unlinked the account but after a few minutes it came back. I have tried this many times now and it does not work, I think I need a professional to unlink this random epic games account from “MY” xbox. I do not know who’s it is or where it came from but I need it off my xbox.

    :)
     
    SuetyCoin1, Apr 1, 2023
    #1
  2. SuetyCoin1 Win User

    Why does a unknown epic games account keep linking its self to my Microsoft account?!

    I think you misunderstood what I said. It is a “unknown” epic games account that keeps re-linking its self to my account without permission. I need “Microsoft” to permanently unlink it for me. Thanks for the help
  3. Ben4724 Win User

    Why does a unknown epic games account keep linking its self to my Microsoft account?!

    Hi! My name is Ben an Independent advisor and Xbox gamer like you. Hope you are doing well!

    With regards to unlinking of Epic account from your Xbox account, it is actually the Epic games who can check what epic account could be linked to your Xbox acount.

    Based on my experience, there are instances where an error might occur when you are removing an Epic account connected on your Xbox here on this link you will find the things needed in order for you to completely unlink it https://www.epicgames.com/help/en-US/epic-accou...

    Now in case you encounter an error, you may refer to the next page https://www.epicgames.com/help/en-US/epic-accou... you will then see the steps here to unlink your account. Including option "Click here to try to remove a restriction." with a hyperlink that will direct you to remove it.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    If ever you are still having trouble removing the Epic account out of your Xbox gamertag, I highly suggest to report it to Epic Games for them to further investigate the said epic account linked.

    I hope the information and things to do next helps. Feel free to let us know here if you have further questions and we will try with the best of our knowledge to offer assistance.

    Kind regards,

    Ben
  4. KindGryphon Win User

    How do I diconnect Epic Games account through Microsoft ?

    I have an unknown Epic Games account connected to my Microsoft account and I want to disconnect it through Microsoft instead of signing into Epic Games because I don't know its login info. I tried disconnecting on the Microsoft Apps and Service tab, but it did not work, it just removed access and did not unlink it.

    (I already tried logging in with my Xbox account on the Epic Games website and it said that the account is inactive.)

    I am getting an Xbox soon, so I want to keep playing on my current Epic Games account.

    I have looked around, but the only to disconnect is through Epic Games. Is there any other way that could do this or am I just stuck with a random account?
    The linking process is initiated from Epic Games side so unlinking would also have to happen from their end.
  5. Yineca Win User

    fortnite

    If you bought it with microsoft account and its linked to your epic games account it will be transferred
  6. andersonpassos Win User

    Why do when I log into my Microsoft account it says my name but then I log in on epic game. It says my sister’s name on the account.

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    Good evening

    Probably because on her sister's Epic Games account she linked her Microsoft account, and only Epic Games support can see that.

    Unfortunately, the Microsoft account only has linked social network accounts, game accounts such as ubsoft, epic games, psn, are done in reverse, that is, the platform account is linked to the microsoft account, and microsoft does not have access accounts owned by other companies.

    In your case, only the Company that owns the account (epc, ubsoft, sony, etc...) can help in this process since microsoft does not have access to either the process or the information.
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Why does a unknown epic games account keep linking its self to my Microsoft account?!

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