Why do you guess make it so damn hard to find a headset for xbox. That is ****.

hmm.. i wondered why this MP game was so damn hard.. lol..

Guess i was soloing gold.. Had no clue you could change the difficulty... Imma SP player to the bone.. haha.. (in ME atleast.)

Hello! My name is Ben a fellow member here in the community, not a Microsoft employee. Hope you are doing well!

As a fellow gamer, I understand what you are going through. I just want to set expectation that we are just fellow members here like you we don't have tools to check any accounts or orders but let me guide you how to request a refund for that.

In case you cannot find the option to reques a refund for the item you purchased, first get your order number via https://account.microsoft.com/billing/orders page. Then go to https://support.xbox.com/en-US/forms/request-a-... and fill out the form to submit a request to the Xbox refunds team.

They will email you within 24-72 hours about the status of the request you will be submitting.

I hope the information helps somehow. Feel free to post back in the community if you have other questions and we will try our best to assist.

Kind regards,

Ben

i don't get why you make it so difficultly to just change a damn email. Sony doesn't do this ****. And you wonder why your products just don't sell. Theres a damn good reason why ive always been a Playstation guy.

ALL I WANT IS TO CHANGE THE FREAKING EMAIL FROM MY XBOX ACCOUNT.

well I am not saying its not possible, but it doesn't make sense with the hundreds of different headsets that people would want to use on Xbox One. Turtle Beach will probably make theirs and MS will probably make a generic one. Thats my guess. I still don't
know whats taking so long. Its not that hard to do. LOL

Why do they make the survey so hard to find?, its worth 12p a month i can`t miss it !