Why do question threads get locked on the same day they are posted?

Discus and support Why do question threads get locked on the same day they are posted? in XBoX Games and Apps to solve the problem; I ask a question that is posted to the community as I am looking for feedback from multiple people. I notice that correct answers are deleted from the... Discussion in 'XBoX Games and Apps' started by KeepingitReal3, Sep 10, 2021.

  1. Why do question threads get locked on the same day they are posted?


    I ask a question that is posted to the community as I am looking for feedback from multiple people. I notice that correct answers are deleted from the blog without any review process. It appears that a moderator is arbitrarily deleting answers if they find it inconvenient, even though it does not violate any community guidelines. Why is this happening? Questions and answers should remain open for an extended period of time to allow multiple perspectives to comment on it.

    :)
     
    KeepingitReal3, Sep 10, 2021
    #1
  2. Smwutches Win User

    Why do question threads get locked on the same day they are posted?

    Threads can be locked/posts deleted for various reasons based on the forum guidelines. Especially when the topic is in regards to violating the terms of service.


    [​IMG]
  3. Misses Quinzel Win User

    Why are threads getting locked when they aren't answered?

    Hey there, TubeLugs! Hopefully I can clear up what happens when threads are locked here on the support side of things.

    There are several reasons why a thread would be locked. In the support forums, we lock them if they are not support questions, if they are older posts, or if we are trying to direct other users to a specific thread so that they post in there. Even if they
    don't have an answer, the older posts especially have likely been resolved. Most times, before a Support agent locks a thread, we make a post explaining why it is locked. The general discussion forums can have locked threads for different reasons, though.

    If you need assistance with a support issue, please do not hesitate to post up a new thread detailing what you're running into and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums.
    :)
  4. SLB4EVERPT Win User

    Locked Threads and Reporting

    For what i saw on that posted that you made, first, matters like enforcement are not used here, we always send to enforcement website. Enforcement as their website, and should visit him for getting more information.

    Second, you posted like a question and you marked as helpfull, for what I understand you are doing a discussion and not a question, so you should made that post as a discussion and not as a question.

    When you post about enforcement (and i explained above) and at same time you marked the ambassador answer like been helpful the thread is locked for preventing more answers, based on the fact that as a reply marked as helpful for the user that make that
    question.

    I hope that you understand now how it works, and why the thread was locked, not for what you said but based on the rules of community forums.
  5. XBF Brad A Win User

    New GFWL Policy

    Hello Ackis,

    Reason why it was locked is he changed the thread to the post you see now. That is when I locked it. As the original question was no longer available.

    Brad
  6. maxen Win User

    Replies aren't going through, WHY?

    Just noticed my DISCUSSION about ignoring players has been locked AND I can't post a question asking why as a new thread. Why? (thats TWO questions, please answer BOTH or don't answer at all)
    I didn't see this one when I replied earlier. I'm not sure which thread you're referring to but I locked several because they were discussing the same topics across several threads (i.e. it was an effort to consolidate discussions), and others were locked
    because you were choosing to ignore valid answers and there's little point in keeping a Support thread open when that's the case.

    Still happy to try to figure out why you're occasionally having issues posting to the forums if you want to provide some additional details, as mentioned in my last post.
Thema:

Why do question threads get locked on the same day they are posted?

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