Why do my xbox one joystick feel hard to press down?

I've used rubbing alcohol on the buttons before to clean in there but I've never used it on the joysticks as I never thought it would work I'm going to try it tomorrow when its day and I'm not sleepy thanks for the suggestion!

Hi! This happened to me a few times and it's from dirt or dust build up. I've fixed it by grabbing some rubbing alcohol and some q-tips. Dab the q-tips in the rubbing alcohol and rub it around the thumb-sticks. Just enough to let it seep into it, so it can
rid of any build up. If this doesn't work for you then it's most likely too much build up or there's a hardware issue that you should get repaired (and while they repair it ask why its doing that).

I hope this helps and I wish you an amazing day/night!

-MLG

As onyx62is said, press your left joystick down. If you see one for the R press your right joystick down Happy gaming!

Good day!



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Microsoft Moderator

Hello Spatt11101,

Thanks for your reply.

As the paired controller to your Xbox Series X|S, the two controllers we mentioned at the top are pretty differs, thus we want to make sure we give you the correct response to your question.

Please check the back part of the controller you have:

Xbox Wireless Controller | Xbox looks like this:

• As such, this problem requires repair if this is the controller to which you are referring. Please send your game controller for service (if you are under warranty).
  
• For repair requests, kindly click on this page: Getting your Xbox device serviced | Xbox Support
  

Xbox Elite Wireless Controller Series 2 | Xbox looks like this:

• The clicking sound is normal if this is the controller you're referring to because it will let you switch out the joystick for a more convenient gaming experience.
  
• You may use this support article as guide for swapping the parts of your controller: Swap removable parts on your Xbox Elite Wireless Controller Series 2 | Xbox Support
  
• This pack is needed in swapping removal parts for Xbox Elite Controller - Complete Component Pack for Xbox Elite Wireless Controller Series 2 | Xbox.
  

If your controller matches the first picture, you will need to have your controller repaired (if you are still under warranty). Otherwise, if your controller matches the second picture, the clicking sound is totally normal.

Should you wish to send a picture for us to compare, please take a photo of the back of the controller.

Regards,