Why do my clips come back after I delete them

You're very much welcome. It would also be best to provide feedback about it using the Report a Problem app. I appreciate your time contacting us about the issue. Please let me know if you have any other concerns.

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:

Solution 1: Do a power cycle to clear the cache of the console

1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Kindly check if there is a pending system update for the console.

Make sure your console is connected to the internet, and then press the Xbox button to open the guide.

Select System > Settings.

Select System > Updates & downloads.

Under "Updates", you'll see: Console update available. Select this button to begin your update,

Solution 3: Try setting up manual DNS settings.

1. Please go to Settings > Network > Advanced Settings > DNS settings >> manual

2. Primary DNS: 208.67.222.222

3. Secondary DNS: 208.67.220.220

If the same issue persists, other players are experiencing the same issue right now. Although there is no official announcement yet about the issue. Let's wait until it gets fixed, you can also provide feedback about it using the Report a Problem app which you can download by doing the steps below.

Press the Xbox button  to open the guide, and then select Store.

Select Search, and then enter Xbox Report a Problem in the search box.

Choose the app from the search results, and then select Download.

Follow the instructions in the section “Report a new problem” to submit your problem report.

Tried everything and it still hasn't fixed anything thanks for your help tho, just gotta wait for a fix

That don't help because it's happening to me and my buddy. There's also other posts about it. Needs fixed

Hi I'm very frustrated with this as well! I've recently over the past week been recording hundreds of video clips (Microsoft limits the clips to 4min 1080p on my xbox one s internal 1tb hd and again why?) only to find that all of the clips are gone beyond 1day ago recordings. These clips were recorded to my internal hd and not uploaded to live. I was recording them for myself to be used on my xbox hd and they have been deleted without warning. Why? After some digging I've heard the video has to be viewed to be saved, again why? So my question is how do I know if a game clip is tagged as viewed if I don't see an eye icon on the clip? Do my own views of the clip not count? This is poor software development and I expect better of people operating in 2023. As has been said there should be an option for the auto deletion of game clips if at all. I mean really if someone can't manage their own hd space use maybe they should find another hobby that requires less thought...