Why do my call back requests, never be answered?

Discus and support Why do my call back requests, never be answered? in XBoX Accessibility to solve the problem; so over the course of a few months, I’ve requested over 100 call backs. It was getting to the point where I would request one every single day. It’s... Discussion in 'XBoX Accessibility' started by JTAx1995, Jan 21, 2023.

  1. JTAx1995
    JTAx1995 Guest

    Why do my call back requests, never be answered?


    so over the course of a few months, I’ve requested over 100 call backs. It was getting to the point where I would request one every single day. It’s now 2023 and I still have not received one. What gives? Microsoft support is horrific.

    :)
     
    JTAx1995, Jan 21, 2023
    #1
  2. Dericka Win User

    Why do my call back requests, never be answered?

    Hi, I'm , an Independent advisor and I can surely help you.

    Don't worry we will work on this together. I'm sorry for the inconvenience. Can you please tell me more about your concern?

    Thanks!
  3. Yanyannnn Win User

    Why do call back never work?

    Hello Ian Park1,

    Thank you for your contribution to the Microsoft community.

    We totally understand that you want to settle the issue on your daughter's account. I’m sorry to hear that you’re having trouble with Xbox support. Based on the information you provided, it seems like you’ve been experiencing issues with the call back service and your daughter’s Vbucks not appearing on her Xbox account

    Regarding the call back service, it seems like other users have also reported similar issues with the service. You can try clearing your browser cache and cookies, using a different browser.

    I would love to double check your daughter's account here manually so that I can pinpoint the reason why she is not able to complete here purchase. However, we are not able to since we do not have that option here on our end.

    I believe that there could be some sort of issue on here account, and it would be the best if a real time Xbox support can look into the account for troubleshooting and for it to be fixed. No worries, I can guide you on how you can directly contact our live support so that this issue will be settled.

    To get in touch with our dedicated Xbox Support team, click this link https://support.xbox.com/en-US/contact-us in a new tab or window. Once you're on the page, you'll see options where you can contact them via phone or live chat. Rest assured, they will be able to double check your account and provide you with the best resolution.

    Hope I helped!


    Microsoft Community Moderator
  4. Yanyannnn Win User

    Why do call back never work?

    Hello Ian Park1,



    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



    Thank you for understanding.



    Regards,

  5. SAMMnS Win User

    Warranty issue²

    Well I've tried, it always leads back to that formular I never manage to reach an actual window to send my request to get an answer, that's why I asked here
  6. Georges C. Win User

    What do I do??

    Hello again, do not try to request a call back, choose another subject in the chat so that you can be answered by a Microsoft agent.
Thema:

Why do my call back requests, never be answered?

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