Why do I keep losing connection to Xbox live

Discus and support Why do I keep losing connection to Xbox live in XBoX Games and Apps to solve the problem; I keep getting disconnected from Xbox live while trying to join game, but I am still connected to Xbox live and unable to select my profile to sign in.... Discussion in 'XBoX Games and Apps' started by MJxpress, Apr 26, 2017.

  1. MJxpress
    MJxpress Guest

    Why do I keep losing connection to Xbox live


    I keep getting disconnected from Xbox live while trying to join game, but I am still connected to Xbox live and unable to select my profile to sign in. This has been going on for 3 days now and I want to play with people online. I reset my router and unhooked
    and disconnected everything requiring internet in hopes that it would work... my console automatically signs me into Xbox live, I can get into the game to where it's looking for a game to join, and once I even got to start a match of Domination, then I'm suddenly
    disconnected from xbox live; but open the main menu and it says I'm connected and signed in??? Help

    :)
     
    MJxpress, Apr 26, 2017
    #1
  2. Mister Kernel
    Mister Kernel Guest
    Why do I keep losing connection?

    Hey there IIRenegade227! Thanks for reaching out to us & totally understand how frustrating this can be!

    Want to go ahead & make sure our bases are covered for this disconnection issue.

    When you get a chance, let's go ahead & try out our
    disconnection     troubleshooter which has been known to help users in the past.

    Be sure to keep us posted on your progress!
     
    Mister Kernel, Apr 26, 2017
    #2
  3. IIRenegade227
    IIRenegade227 Guest
    Why do I keep losing connection?

    Why do I keep losing connection to just my xbox. I have connection to everything g else but my xbox. I have just over a week before my 30 day return is up. If I hve yo take my xbox back because of connection issues I will honestly be bri going back a brand
    new ps4
     
    IIRenegade227, Apr 26, 2017
    #3
  4. onyxishere
    onyxishere Guest

    Why do I keep losing connection to Xbox live

    onyxishere, Apr 26, 2017
    #4
  5. onyxishere Win User

    Why do I keep losing connection to Xbox live

  6. Mister Kernel Win User

    Why do I keep losing connection?

    Hey there IIRenegade227! Thanks for reaching out to us & totally understand how frustrating this can be!

    Want to go ahead & make sure our bases are covered for this disconnection issue.

    When you get a chance, let's go ahead & try out our
    disconnection     troubleshooter which has been known to help users in the past.

    Be sure to keep us posted on your progress!
  7. CapBoom82 Win User

    I keep losing connection to xbox live.

    I am having this issue as well. First thought that it was something to do with the Netflix and other vid apps that were having issues recently. But it's to the point now where it will say disconnected from internet every hour. I've tried a wired connection
    now and it's running fine, but somewhat defeats the point. First my Kinect dies and now this...
  8. incarnated01 Win User

    I keep losing connection to xbox live.

    Do I need to write obscenities to get someone's attention????
  9. MOOPY SOUP Win User

    I keep losing connection to xbox live.

    This also has been a recent issue for and it is starting to get really annoying. It is obviously a console issue with the internal wireless. I will randomly lose connection on the Xbox and will automatically think it is an internet issue, but it is not.
    I think we all have ran into another issue with the XB1. I will no longer "beta test" a next-gen console. I hope Microsoft acknowledges this as an issue and offers to fix the system...for free.
Thema:

Why do I keep losing connection to Xbox live

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