Why do I keep getting the alternative MAC address needed error?. I’ve tried everything...

Discus and support Why do I keep getting the alternative MAC address needed error?. I’ve tried everything... in XBoX on Consoles to solve the problem; Please contact me at [mod removed - personal information] 81c7a520-d725-4133-9280-61ecb09af3ad Discussion in 'XBoX on Consoles' started by M Brim, Aug 4, 2023.

  1. M Brim
    M Brim Guest

    Why do I keep getting the alternative MAC address needed error?. I’ve tried everything...


    Please contact me at [mod removed - personal information]

    :)
     
    M Brim, Aug 4, 2023
    #1
  2. Zahir_Ramathula Win User

    Why do I keep getting the alternative MAC address needed error?. I’ve tried everything suggested on YouTube and from moderators on here and nothing seems to work.

    Hey MB thank you, the issue can be resolved by going to setting, network, and clear the alternate mac address.

    Also if this does not work, you would need to check the router is the xbox port has been blocked.

    As it turns out, this problem can also appear if you previously blocked the Xbox device from being able to access your network at a router level. This is typically enforced by parents as a way to ensure that their kids aren’t abusing the console

    Some users that were encountering this problem have checked their router settings and discover that their console was blocked in their router settings – After unblocking the console, the ‘Additional Authentication Needed‘ error went away and they were able to connect normally.

    Regards
    Zahir
  3. Zahir_Ramathula Win User

    Why do I keep getting the alternative MAC address needed error?. I’ve tried everything suggested on YouTube and from moderators on here and nothing seems to work.

    I cannot contact, personal info will not work here, it will be removed.

    Please follow the instructions given, and let me know if the problem is fixed.
  4. M Brim Win User

    Why do I keep getting the alternative MAC address needed error?. I’ve tried everything suggested on YouTube and from moderators on here and nothing seems to work.

    Hello M B, my name is zahir, a independent advisor, Please can you provide me with more information. What system are you using, is it a pc or xbox. And which version on xbox? Regards Zahir
    Hey Zahir, the system I am using is the Xbox one.
  5. Zahir_Ramathula Win User

    Why do I keep getting the alternative MAC address needed error?. I’ve tried everything suggested on YouTube and from moderators on here and nothing seems to work.

    Hello M B, my name is zahir, a independent advisor,

    Please can you provide me with more information. What system are you using, is it a pc or xbox. And which version on xbox?

    Regards
    Zahir
  6. Zahir_Ramathula Win User

    Why do I keep getting the alternative MAC address needed error?. I’ve tried everything suggested on YouTube and from moderators on here and nothing seems to work.

    I cannot contact you privately
Thema:

Why do I keep getting the alternative MAC address needed error?. I’ve tried everything...

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