Why do i keep getting stuck on syncing data all the time?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We may need to perform an extended powercycle and reset your network hardware by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

Yes, I have tried all the above and it is still stuck at the syncing data loading screen.

Thank you for your help.

I'm not sure where this 'sync settings' option is. On the Xbox app, my profile is top left, not right. Under general I only have "startup settings" and "offline permissions". The Microsoft store also doesn't have anything for me.

Perhaps I'm looking in the wrong place? Or there are regional differences? Also, my network connection is seemingly perfectly fine.

Hello Sebastian S, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry to hear that you're experiencing issues with data syncing on the Xbox app and Game Pass games.

First make sure your internet connection is stable and working properly. Connectivity issues may affect data syncing in the Xbox app. Try restarting your router or trying a wired connection instead of Wi-Fi to rule out connection issues.

Reset the Xbox app cache You can try resetting the Xbox app cache to fix possible caching issues. To do so, follow these steps:

Close the Xbox app.
Press Windows key + R to open the Run dialog box.
Type "wsreset.exe" (without the quotes) and press Enter.
A command prompt window will open and the Microsoft Store cache will be reset.
Restart your computer and then open the Xbox app again.

Check sync settings in the Xbox app Make sure the data sync option is enabled in the Xbox app settings. You can access settings by clicking on your profile in the top right corner of the app and selecting "Settings." Then, go to the "General" tab and make sure that the "Sync game data to the cloud" option is enabled.

Verify that the cloud storage option is enabled for Game Pass games. You can do it by following these steps:

Start a Game Pass game.
Go to the game settings within the same game.
Look for the cloud storage or sync option and make sure it is enabled.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hello ErenKurt2!

Thank you for bringing this inquiry to the forums attention. I understand that your having trouble getting your game progress to stay in sync for the game Forza Horizon 4. Have you had any issues with your internet at all or any error messages or codes
regarding the syncing of your game data from the cloud?

Note

You must have a regular connection to Xbox Live to keep your data in sync. Playing offline may cause your cloud data to become out of sync. Your data updates each time you connect to Xbox Live.

Let us know with a reply