Why do I keep getting charged when it says I don't have any subscriptions

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Larson, If you're getting charges on your card for a Microsoft subscription, it's because your card is added to a secondary account that has an active subscription.

Try to verify in your secondary accounts, in your family etc, for that you will have to verify account by account by logging in through the website below.

Services & Subscriptions

https://account.microsoft.com/services

It sounds like someone may be using your payment information to make unauthorized purchases on your account. I recommend taking the following steps:

1. Contact your bank or credit card company to report the unauthorized charges and ask them to block any future charges from Microsoft.
   
2. Change the password for your Microsoft account to something strong and unique.
   
3. Enable two-factor authentication for your Microsoft account to add an extra layer of security.
   
4. Check your account settings and purchase history to see if there are any unfamiliar purchases. If you find any, you can try to request a refund from Microsoft or your bank.
   
5. Consider adding a credit or debit card as a payment option for your Microsoft account, as this can help prevent unauthorized charges.
   

If you continue to have trouble with unauthorized charges, you can try reaching out to Microsoft support for further assistance. They may be able to help you track down the source of the charges and take steps to prevent them from happening again.

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

I'm sorry to hear about the unauthorized charge on your account. It's important to take action as soon as possible in situations like this. Kindly check your account again to see if there are any active subscriptions that you may have forgotten about. If you already checked all your accounts, what I can recommend is to contact Microsoft support to report the unauthorized charge and request a refund.

However, if you are unable to resolve the issue with Microsoft, you can also try contacting your bank or credit card company to dispute the charge. They may be able to reverse the charge or issue a refund on your behalf.

I hope this helps and that you are able to resolve the issue and get your money back.

I understand the situation.

In this case where you did not subscribe to Microsoft, that is why it will not appear on the Microsoft website.

You did it for Mojang, so you kept charging.

In this case, you can contact Mojang and explain your situation

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

polarauros, there is only 1 process to unsubscribe. But you need to choose "withdraw recurring charge ok"

let's go to the process

Subscription refunds in this way are not part of the refund terms.

But you can confirm

https://account.microsoft.com/account/Account?r...

Click Manage next to the subscription you want to cancel.

Under Payment Settings, click Cancel.

If you qualify for a refund, you must choose between not charging my subscription again and ending now and getting a refund. If you don't qualify for a refund, you'll only see the option to not charge my subscription again.