Why do I have to buy the game twice

Discus and support Why do I have to buy the game twice in XBoX Games and Apps to solve the problem; So recently on November 25 I got the game call of duty Cold War and I paid for the game at game stop and I just got it running and it’s telling me I... Discussion in 'XBoX Games and Apps' started by kevin BV, Nov 26, 2022.

  1. kevin BV
    kevin BV Guest

    Why do I have to buy the game twice


    So recently on November 25 I got the game call of duty Cold War and I paid for the game at game stop and I just got it running and it’s telling me I have to pay again for the campaign multiplayer and zombies I thought that was already included with the disc game?

    :)
     
    kevin BV, Nov 26, 2022
    #1
  2. kevin BV Win User

    Why do I have to buy the game twice

    Okay so on the Xbox it says that the ad ons are applied/installed but it doesn’t show up on my recents

    Should I reinstall
  3. Francia J. Win User

    Why do I have to buy the game twice

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    First, please sign in to https://account.microsoft.com/billing/orders and check if you can see the game order stated as "completed", once confirmed follow the steps below:

    Go to "My games and apps" > Installed games > Highlight the game > Press the Menu button > Go to "manage games and add-ons" > Click the game icon.

    Make sure that these packs are installed:

    Call of Duty: Black Ops Cold War - Content Pack 1

    Call of Duty: Black Ops Cold War - Content Pack 2

    Call of Duty: Black Ops Cold War - Content Pack 3

    Call of Duty: Black Ops Cold War - Content Pack 4

    The disc indeed includes the multiplayer and zombie packs we just need to ensure that they are installed.
  4. Francia J. Win User

    Why do I have to buy the game twice

    Let’s perform powercycle first and then try playing the game again.

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​
  5. CheeseCurds Win User

    Do I have to buy games twice?

    This is quite unfortunate. Thanks though.
  6. Smwutches Win User

    Do I have to buy games twice?

    With Minecraft you have to purchase it again if you're wanting to play it on a different platform.
Thema:

Why do I have to buy the game twice

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