Why do I have to buy games again in the Microsoft store that you purchased on your previous...

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Zinto06#, this shouldn't be happening, all the games you bought into your account are yours and you don't need to pay for them again.

To make sure you have purchased games, click the link below and go to your purchase history and check your games.

https://account.microsoft.com/billing/orders

When you find a game in your purchase history, click it and you'll open another tab, after that click the install button.

Another thing that may be happening is, you shared an account with someone, a friend or family member, if yes, when receiving the new console the account of the other person is no longer as main and so will no longer have access to the games of the other account.

Yes, in a previous post on here I stated my Xbox laser does not read video games anymore so I've resorted to buying my games digitally. I went to the microsoft store on my Xbox in order to purchase the game digitally, but I didn't have to as it said ''Install''. I just checked it out again though on the store and now it's saying ''buy to own''? Also, do you want the error message?

''If your subscription is current, try quitting and relaunching the game, If you tried to launch this from a disc, check the disc-it might be dirty or damaged. (0x803f800e)''

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Yes, you are correct that if you have already purchased a game from the Microsoft Store, you should be able to re-download it for free at any time, as long as you are using the same account. There could be a few reasons why you are being asked to pay for the game again:

You are using a different account: Make sure that you are signed in to the Microsoft Store with the same account that you used to purchase the game originally. If you are using a different account, you may not have access to your previous purchases.

You are looking at the wrong version of the game: Minecraft is available in several different versions, such as the Java Edition and the Windows 10 Edition. Make sure that you are looking for the version that you originally purchased.

There was an issue with your previous purchase: It's possible that there was a problem with your previous purchase, and it was never properly recorded in your account. In this case, you may need to contact Microsoft Support to resolve the issue.

confirm the purchase in your order history

https://account.microsoft.com/billing/orders/

Yes because it's 2 different stores. One is Telltales store and the other is the actual Microsoft marketplace. If you bought it from the in game store then buy it from the Microsoft store it will charge you twice and vice versa. If you purchase it from the
Microsoft store though it keeps track of your purchases so you don't have to pay for it again.

[quote user="Tatakai no Kami"]

Why are you at the store if you are buying DLC? Just do it from your console at home.

[/quote]

1. Not everyone has a credit card, or feels comfortable enough to use a credit card on the console(considering how often stupid hackers or phishers are finding their way into accounts these days, I don't blame them). If you are going to go to the store to
buy a microsoft point card for something specific and if it's already available to purchase(for cheaper) then why not buy the DLC?

2. If you are given a gift card, or if you are dumping off some useless games then again it can be an advantage to pick it up in store. You wont have to pay much(if anything) since you'd already be spending a gift card or selling some games that would never
get played again and just collect dust.