Why do I have an in game name and a Xbox gamer tag in my profile

I changed my gamertag last week and it is in every game. Like I said it is an X-box issue because it says that I have 2 account names

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

In order to offer you better assistance please give me a little more context of the problem, How long ago did you change your gamertag?

In which game do you have this problem?

Have you identified if you have problems with the gamertag in the Xbox interface or in other games?

I will be attentive to your response.

Best regards.

Im Having a similar problem. Do you know if there is a way to just change the gamer tag to a new one? I went on my Xbox profile and changed the name but the name hasn't changed on my Minecraft PS4.

I also have this issue but mine gamer tag is linked to my girl friends email and now my Xbox one calls me by her name. I need my gamer tag under my own email but it seems the only way is by using a 360 and it wasn't simple on there either but I don't have
one now.

Why can't we do it on Xbox.com???

Hello,

Thank you for posting in Microsoft Community.



You did a great job in updating your in-game gamertag!

In connection to that, we would like to clarify, to change both. gamertag. are you referring to profile gamer tag and in game gamer tag?

Gamertag is what you can see on your account, when you sign into your Xbox profile - https://account.xbox.com

Meanwhile, an in-game gamer tag/profile name/username have dedicated account settings for update or change.

However, there update or change of in-game gamer tag/profile name/username that will depend on the account policy of the game. The change of your in-game gamer tag or username can be done on the in-game account settings. If you cannot find it just go to your game's website and sign in. If there is no option, please reach out to the game support for assistance.

Have a great day!



Sincerely,



Microsoft Community Moderator