why do i get this error while trying to buy minecraft on

Hi there! This is Virginia O.

I understand that you are experiencing error when completing a purchase from the Store.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

The "PUR-AmountLimitExceeded" error occurs becauseof the restrictions on your Microsoft account or payment method. Even if you haven't made any purchases recently, this error can still appear for various reasons.

Please check Microsoft account spending limits because Microsoft accounts have daily and monthly spending limits. You can review these limits here. If your account exceeds these limits, purchases may be temporarily blocked.

And make sure that your payment method is valid and has sufficient funds. Sometimes, errors can occur if the payment method is flagged or restricted.

If the issue persist after performing the troubleshooting steps, kindly use a different payment method to complete the purchase.

Thank you for your cooperation.

Sorry to hear it. The screen your seeing is usually due to a cache issue. Can you either try on a different browser or clear the browsers cache to see if that helps?

Thanks. I tried that but now I'm getting this message

Sorry to hear it. The screen your seeing is usually due to a cache issue. Can you either try on a different browser or clear the browsers cache to see if that helps?

Hey Solid Gabx! This error can come up if you're having region issues with your account and console. If the physical location of your console is different from your region you'll need to change it
here. Post back and let me know how it goes!

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Xbox Forums Staff

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even so. why do i get the same error, when i try to buy something with the ms points i have on my account