why do i get a erroe code 80000001 on a set up on a new x 1 x

bmond · May 13, 2020

why do i get a erroe code 80000001 on a set up on a new x 1 x

:)

M1keD26

I'd recommend contacting Xbox Support - https://support.xbox.com

From the Xbox Reddit board it appears people are getting this error in the same situation with a claim that Microsoft Engineers are looking in to it - https://www.reddit.com/r/xboxone/comments/gijvk5/error_code/

julosjc

Hi there,

Please make sure to follow the prompts when starting up and what game if any did you launch?

Rostom L

Hi Juan! I'm Rostom, an Independent Advisor. I will be glad to help you here.

Based on the error code, the reason why we're getting that issue because you need to play with your son on Xbox Series X/S console. Your game version may no longer be compatible with his version on Series X/S.

Error code info here: https://support.xbox.com/en-US/help/errors/erro...

RsisRsis

Do you have an access code for your service provider(this is separate from your router security)? If so, you will have to erase the connection on your X-box and reset everything(undo the modem on x-box) then restart your xbox with it plugged back in. Set
up a new connection and you will get to the option for the service provider code. It's not as easy to check all codes without resetting. You can get intermittent connection when the IP access code is wrong, in fact, that is what you will get.

MalarCube17

I love dead or alive game series, when i got dead or alive 5 it was doing good on my x-box 360 then i heard about dead or alive 5 ultimate but they say you needed to have x-box live to get new characters and costumes so i downloaded x-box live now i cant
play either games, because x-box live "family Settings" which i have tried to deal with but everything tried would not do. Please help me , to set up x-box live "family Settings"

why do i get a erroe code 80000001 on a set up on a new x 1 x