Why didn't my MCPE Marketplace purchase work?

Discus and support Why didn't my MCPE Marketplace purchase work? in XBoX Games and Apps to solve the problem; I tried buying something from MCPE Marketplace, but while purchasing the Mashup Pack, the program glitched a bit, and I didn't end up having the Mashup... Discussion in 'XBoX Games and Apps' started by junnialt, Jun 18, 2023.

  1. junnialt
    junnialt Guest

    Why didn't my MCPE Marketplace purchase work?


    I tried buying something from MCPE Marketplace, but while purchasing the Mashup Pack, the program glitched a bit, and I didn't end up having the Mashup Pack.

    But my purchase of ₱299 went through, so now I've wasted money without even getting the product so right now i need help, and I'm willing to cooperate to fix this issue.

    :)
     
    junnialt, Jun 18, 2023
    #1
  2. Francia J. Win User

    Why didn't my MCPE Marketplace purchase work?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Just a friendly reminder though that for in-game issues such as purchasing issues it is handled by the game support or your platform support.

    First, I would recommend checking your order history to validate.

    Also, as an additonal help, I got you this link: https://support.xbox.com/en-US/help/games-apps/...
  3. Alvaro A- Win User

    minecraft shop doesn’t work

    Hi Caroline,

    Thank you for posting in Microsoft Xbox Community. I understand that you're having issues purchasing items from Minecraft Marketplace as of this moment.

    Upon checking the Mojang bug tracker, there are multiple reports as of this moment about the same issue. This means that there are multiple users who are currently affected by this. Here are some samples from the very recent posts for your reference:

    https://bugs.mojang.com/browse/MCPE/issues/MCPE...

    https://bugs.mojang.com/browse/MCPE/issues/MCPE...

    Rest assured that your Minecoins will not be affected. Kindly try accessing the marketplace again after few minutes or check for status updates from the official Mojang bug tracker for resolution.

    https://bugs.mojang.com/

    I want to make sure that you will get all the assistance that you need. If you have account-specific inquiries, I recommend that you submit a ticket directly to Minecraft support so you can be guided by Minecraft specialists. In this way, we can be assured that your case will be logged, attended and monitored in a timely manner. Please use this link:

    https://help.minecraft.net/hc/request/new

    Please note that in this public community forum, we are gamers like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

    Regards,

    Alvaro
  4. Alvaro A- Win User

    Minecraft Marketplace not working

    Hi slycabbii,

    Thank you for posting in Microsoft Xbox Community. I understand that you're having issues purchasing items from Minecraft Marketplace as of this moment.

    Upon checking the Mojang bug tracker, there are multiple reports as of this moment about the same issue. This means that there are multiple users who are currently affected by this. Here are some samples from the very recent posts for your reference:

    https://bugs.mojang.com/browse/MCPE/issues/MCPE...

    https://bugs.mojang.com/browse/MCPE/issues/MCPE...

    Rest assured that your Minecoins will not be affected. Kindly try accessing the marketplace again after few minutes or check for status updates from the official Mojang bug tracker for resolution.

    https://bugs.mojang.com/

    I want to make sure that you will get all the assistance that you need. If you need further assistance with Minecraft, I recommend that you submit a ticket directly to Minecraft support so you can be guided by Minecraft specialists. In this way, we can be assured that your case will be logged, attended and monitored in a timely manner. Please use this link:

    https://help.minecraft.net/hc/request/new

    Please note that in this public community forum, we are gamers like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

    Regards,

    Alvaro
  5. RiffatYT Win User

    Multiplayer doesn't work

    Why dont play server in mcpe
  6. Barso Win User

    Cover art missing in my games?

    Thanks for the help but that didn't fix my problem.

    It's extremely frustrating that this happens.

    I don't understand why the cover-art exists on the marketplace yet disappears when you purchase it.

    Also Iron Brigade has this problem.
Thema:

Why didn't my MCPE Marketplace purchase work?

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