Why didn't my great white shark card not pay me

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Merry Christmas.

Hello Caiden, you are on Xbox One, if so follow the procedures below.

Another thing that can help, if you are playing in a new generation console, like Series S/X is try to remove games from quick resume, because when you will start some game that is very heavy in matter of memory for the console.

And finally try to do a reset on the console while keeping games and Apps.

The first is a clear cache

1. Go to the Xbox press and hold the XBOX power button on the console for 10 seconds until it turns off

2. Wait 10 seconds until it turns off

3. Wait 1 minute with it off

4. Turn it back on

Xbox One reset keeping Games:

Press the Xbox button to open the panel.

Select system > Settings > System > Console Information

Select Reset console.

Restore and maintain my games and apps.

Rest assured, you won't miss games or saves

Note: You need to know the email and passwords of your accounts when performing this reset.

Hello again, as this forum is open to the public and unfortunately, as independent consultants, we do not have access to some data or your account, we cannot specify the real reason or accurately verify this issue of your Shark Card

To effectively clarify this issue, you need to contact Microsoft support directly via chat, as only they have the necessary tools to help you.

Go to: https://support.xbox.com/en-US/contact-us/

See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

If not, click on it then select the correct region that you are in.

Check and confirm that you are within the available time of support under Contact times.

Click Contact us

Select the drop-down menu options that will match your concern.

On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

On the next page, select either Chat online or Request a call option then follow or enter the needed details.

Sorry to disturb but your instructions didn’t work

He bought Megalodon Megalodon shark gift card great white shark gift card and a shark gift card for Grand Theft Auto

The cash cards are actually back up now. I wonder if they are going to stay up now though.

Red Shark card = $100,000

Tiger Shark card = $200,000

Bull Shark card = $500,000

Great White Shark card = $1,250,000