Why didn't my ban get appealed when I got my hacked account back

Hi Youl00kweird, my name is Oskayra and I would be happy to help.

Your ban may not have been appealed because the account was still being used by the hacker when you changed your password and set up 2FA. In this case, the hacker could still have taken actions that violated Xbox policies, which would have resulted in a new ban.

To resolve this issue, you must contact Xbox customer support. They will be able to investigate the situation and determine if the ban was valid. If the ban was invalid, they may lift it.

Here are some tips for contacting Xbox customer support:

You can contact Xbox customer support by phone or chat.
When you contact customer service, be sure to have your Xbox account information, such as your email address, phone number, and gamertag, ready.

Explain to the customer service representative that your account was hacked and that the hacker took actions that violated Xbox policies.

If customer support determines that the ban was valid, you may have to wait until the ban period ends before you can play again.

As for your switch to PC, it is a good option if you are tired of problems with consoles. The PC offers a greater variety of games and is easier to customize. However, it is also more expensive than consoles.

I hope this helps.

Best Regards, Oskayra

Thank you AJ for giving me that information. I logged into my Activision account and looked up the band status and I said I was permanently banned. I had no idea when that happened. I know a few months ago account got hacked from someone from Saudi so I got in my account changed all my passwords And probably still hacked because now I can’t play. I got onto my Activision account to the band and I said it was permanent so I put an appeal to see if I can get my account back. Thank you very much. Hopefully this works.

Hey can u get my account unbanned it got hacked from me and I got it back and it was banned

It’s not my responsibility if my account was hacked hence why when I got the email saying I’ve been banned for something I haven’t done this is wrong

Yes i no that but i my account was hacked and it got banned from the people who hacked it so its not realy my fault,, So i should realy get my DLC back .