why didnt i get my 100 robux when i bought it for 1.5k points?

Hi there PloxVR, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

If you are referring to the Microsoft Rewards Robux reward, then I recommend you to go to the order history of your Microsoft Rewards account using the following link and click the "Resend" button to have the Robux redemption code sent to you via email again:

https://rewards.bing.com/redeem/orderhistory



If you still don't receive the email after doing this, or if it doesn't appear in your order history, then it's necessary for you to contact Microsoft Rewards Support directly for assistance through the following link:

https://rewards.bing.com/support

Please keep in mind that in this public forum, we are just fellow gamers trying to help and guide other players.

I appreciate your understanding and wish you good luck.

Kind regards,
Gerardo.

I saw somebody saying 9 days but didnt count in the streak neither the search points u can get up to 322 points a day usually with the exception of a lazy day or so you can get 100 robux every week i hope this comment helped

it when i try to get the robux with my points it doesn't work

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize but just a friendly reminder that for refund concerns there is a dedicated team that handles them which is the refund team. There is no direct contact with them, only by submitting a refund request and by replying to their email (refund request confirmation and refund decision). To help you, I would recommend replying to their email.

Also, if you would like to proceed with getting the Robux, for cases like this what we initially need to do is to quit the game and perform power cycle in that way once you launch the game your in-game data will just re-sync.

Kindly quit the game and follow the steps below before you re-launch the game.

​​​

POWERCYCLE CONSOLE​​​

​​​

“1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​“

Oh, you’re on PC. That may have caused the issue because on the Robux product page here’s the description: