Why did you charge me 3 times for ONE gamertag change? On top of that, you are not even...

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Can you please check your transaction if it also has three gamertag change? Thanks!

Hi there !

I don't know how to contact the support by mail, so... Here I am !

I never, ever, changed my Gamertag, since I was playing on my Xbox years ago.

It's said that you can change it for free if you didn't choose it. At least, that's my case I think. The one I wanted years ago was taken, Xbox tell me to take the actual one. I kept it for many times, now I'm back because of SoT, but my gamertag feel a
bit oldy too me.

So, why is the Windows charging me 10 bucks now ? Should I not be able to change it for free ?

And how do I contact the support ?

I guess the question when you originally made you tag, did you enter in a gamertag even though your preferred one was taken? While you do have the ability to change your gamertag once at no charge, that is only if the gamertag you have was one that was
a generic one provided at the time of creation. Depending how old your gamertag is, you may have created it before that system was implemented meaning you do not have an option to change your tag for free. In that case that price you see is the standard
cost if you wish to change you Gamertag.

Hi Makc,

Thanks for coming to the forums with your question on why you being charged for gamer tag change. Here is the guide for

how to change gamer tag in case you need it.

Reason you are being charged is you most likely chose a name at the beginning.

Once you find an available gamertag, click Claim it.

Note If your gamertag was created for you when you initially signed up for Xbox (meaning you did not choose it yourself), you can change it one time for free. Additional Xbox gamertag changes cost extra.

What this means is if you put anything in when you made your account, then you used the free change.

Thanks,

Brad

https://support.xbox.com/en-us/my-account/manage-gamertag-and-profile/change-xbox-live-gamertag

"You can easily change your Xbox gamertag. If your gamertag was created for you when you initially signed up for Xbox (meaning you did not choose it yourself), you can change it one time for free. Additional
Xbox gamertag changes cost extra."

"If you created your own gamertag at signup and want to change it, you will be charged (fee varies by region and currency)."

No-one on here will be able to help you. The charge is there to stop people changing their gamertags all the time and, far as I know, there are no exceptions, even when people have made mistakes