WHY DID THEY SELL THE XS VERSION OF DESTROY ALL HUMANS 2 ON XBOX ONE'S MARKETPLACE?!?!?!?!

Hello,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).







Thank you for your understanding.



Respectfully,

Hello ReaperofBalance,



Greetings!



Thank you for posting in Microsoft Community.

Based on the description, you are having issue with the games that you have purchased which is not compatible with your device. Let us check and see on what we can do to help address your concern in a timely manner.

We would like to ask few questions to help us isolate the issue further.

1. Can you send us screenshot of the game you have purchase?

2. Can you share to us the site for Xbox One marketplace where you have purchased the game?

3. What type of Xbox console do you have? Is it Xbox One or Xbox Series X|S?

If you have bought the game by mistake, you can return it and request for refund and purchase the correct version of the game. You can check the link below for your reference:

• Buy Destroy All Humans! - Jumbo Pack | Xbox
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

The store page clearly states what is compatible with which console.

There is no fix, the game is only available on Series consoles. If you haven't played over 2 hours, and it's been less than two weeks, you may be able to refund it by going to your account and purchase history

https://www.xbox.com/en-us/games/store/Destroy-All-Humans-2-Reprobed/9NJGM9HCCLPH

There was a issue with the 2005 version of Destroy All Humans on the xbox one but it should be resolved now.