why did my xbox games diasppear off my computer and how do i fix it?

Andrayus Preston · Mar 3, 2023

so i tried everything google had to offer i tried restarting singing out back in i repaired an reset the app i uninstalled and reinstalled and nothing works my computer thinks the game is installed but keeps asking to install it and then it doesnt show up or allow me to hit play it just says install again

:)

OpticRJames

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try using the Microsoft Store app, search for the game using the Microsoft Store app, and launch the game from there. Let me know if it works.

Z4Gale

I'm cranky because I can't sign in to live from my console and can't even play my game off line, I tried! I thought these Microsoft people were the wizards of 'online and all things computer', so why isn't this fixed yet? Why am I on Xbox live on my computer??????
Grrr

Zelda Queen1962

I did a hard reset on my xbox and a bush the button in for 10 seconds did the routter then disconted my internet form the xbox then put is back on it says can not connect to xbox live internet but my internet is working fine for my computer and my cable
is working fine. Or I would not be trying this complaint to you all. I can not play any on line games at all why do we have this problem a lot lately what is going on. We do have a right to know and why do you not fix it to where we can play with out any problems
for a long time. I am so tired of this happening all the time. And my other friends are still playing there game on line I live in ILL. area Chicago. please let me know asap this has been going on all day I am in a party chat and I get booted off then the
games goes off. So that is an issue with party chat and game issues and connecting issues on my end. for the love of god fix it premaritally.

danny ulal

I get the same results on this computer if I log on into a different Microsoft account.
I do not have a VPN on my computer and it is practically brand new.

I do not have network software just a WI-FI extender on the top of my computer in which I cannot take off as it just won't reach the WI-FI anymore then.
I restarted my router and it did not fix the issue.

Novalboss306

So I was recording with the xbox game bar and I forgot to stop it and I closed the computer and left it running for an hour. When I opened up the computer, the recording was stopped but I didn't see the recording in my captures. Where did it go and how do I find it?

It may have gotten deleted by accident due to it being turned off it did not save the video file.

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why did my xbox games diasppear off my computer and how do i fix it?