why did my pc restart

Caeelol · Nov 24, 2022

i’ve went to factory reset my pc and reinstall windows as because it’s been really slow, and during my reset i’ve gotten the “Why did my pc restart” putting me in a infinite restart loop and there’s nothing i can do, i’ve tried command prompt but it asks what account and the only account available is “Administrator” and therefore i don’t know the password can someone please help me my pc is unusable as of right now

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Caeelol

Probably your system is corrupted, in this case the best option is perform a custom installation for windows
<you can recover your personal files later>

Please follow this article to do that
https://answers.microsoft.com/en-us/windows/for...

MrYggdrasil

This on my PC, I did try a restart with no success. Thank you thou.

AlexLunali

Hi,

Have you tried to restart your pc or looked if you require a update for your pc?

Yes I did, update check for both my pc and the microsoft store, i restarted it several times, nothing has changed

BrunoLisboa Lima

ok so, i did everything you said, restarted my pc and all, but, it's still the same,

Hoodphu

Thank you for the help!

I did this before actually, but did not restart my PC. That was the step I missed which ended up working.

why did my pc restart