Why Did My Home Xbox Switches Disappear?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello gerry_027, you share your account with someone, by your description when switching from console to console and putting the account as main it spends a trade.

Unfortunately, if you have spent all your exchanges, only the console can tell you how much you will be entitled to for the next exchange, in this sense, not even Xbox support can help you or provide you with extra exchanges.

Note: Customer support can’t offer additional switches. If you’ve made five home Xbox switches for the year and you need assistance, select Help when you see the message

Can’t make this your home Xbox. You may be eligible to receive an exception.

https://support.xbox.com/en-us/help/hardware-ne...

If you been game sharing then you'd have to ask the person who you share with

You can still use your content but you will have to sign in online each ANd everytime

They don't just disappear they have to be used

And this is why you never share your account or use it temporarily to visit a friend in those cases it's best to sign ij online to use your content

I noticed that when my Xbox one is connected to the 5ghz side of the router, the "play to" and the Xbox in the home-group disappears, switched back to the 2.4 and haven't had an issue. Why? I don't know. Both signals are excellent. Have no lag or issues
streaming from the 2.4 side. Using a WNDR3700 Netgear router.

Okay so if I switch my console to the home Xbox, I’ll have access to all the packs I used to have, including the ones bought on my moms account?

If so once the packs are done installing or something, if I switch the console back does that all disappear?

I did buy all of them using EA play but only half of them disappeared so I’m not sure why if it’s my EA subscription why only half would disappear