Why did my gamertag transfer back to the inactive "original Xbox" account that it was on...

Discus and support Why did my gamertag transfer back to the inactive "original Xbox" account that it was on... in XBoX Accessibility to solve the problem; Hello, I am currently at a loss for words. I recently changed one of my unique gamertags in order to make it available to swap to a different account... Discussion in 'XBoX Accessibility' started by T2P, Apr 28, 2023.

  1. T2P
    T2P Guest

    Why did my gamertag transfer back to the inactive "original Xbox" account that it was on...


    Hello, I am currently at a loss for words. I recently changed one of my unique gamertags in order to make it available to swap to a different account that I actually use. I have since spent the last two days trying to get the unique name to show that it's available without the new system's suffix numbers that it gives you when the original name is taken, to no avail...

    I have tried EVERYTHING, from using different consoles (Series X, Xbox One, and Xbox 360), different browsers, different accounts INCLUDING the account it was changed from, even contacted support which was more than useless. It still says unavailable (on 360), or tries to give me numbers at the end (XB1, SeriesX, browser).

    I have been constantly checking to see if someone might have taken it, but when searching on Xbox One or Series X, it does not show that anyone has it. Earlier today I had the idea of checking on Xbox 360, so I typed the account out as I had it, and sent a friend request... to my surprise, my stomach sank, as I noticed it actually sent a friend request to an "original Xbox" gamerpic account which is completely inactive. The name on the account isn't even the same, in which it has a space in between one of the letters.

    As this gamertag was one that was released during the big recycle of inactive names during the 2016* reset, I can only presume that this is the original account that it had lied dormant on for so many years before that. WHY ON EARTH would the name go back to this account? I've been on Xbox for near 15+ years at this point, and I have never heard of something like this. Even among people I know that have swapped gamertags that they themselves got from the recycle since the new system was established.

    Unless someone has ever heard of something like this, I guess I'm just stuck hoping and praying that it miraculously gets recycled and available for use again.

    This is absurd.

    :)
     
  2. CarTzy Win User

    Why did my gamertag transfer back to the inactive "original Xbox" account that it was on before it got recycled in 2016?

    Hi T2P,

    Thank you for waiting.

    Please note that If you do decide to change your existing gamertag, be aware that you may lose it to someone else.

    Please see: Xbox gamertag FAQ | Xbox Support

    Please be advised that our support boundaries are limited to what we can do or recommend on our end. We do have access to account information, order, request, or changes made with the account or information from other accounts mentioned.

    I encourage that you file this concern directly to the Xbox team so that they can look into what is truly going on with the account.

    Provide feedback to Team Xbox | Xbox Support

    You may also contact our live support team if you need immediate assistance.

    1. Please use this link: Contact us | Xbox Support
    2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
    3. If not, please select the country/region it is showing and select the correct one among the list.
    4. Make sure to use to check the available contact times of the support.
    5. Select the "Contact Us" button
    6. Select the drop-down menu options that will match your concern.
    7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
    8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
    9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
    10. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
  3. Rylaker Win User

    I bought Xbox One and I want my old Xbox 360 gamertag

    It also depends on how long the original account has been inactive. They did do a purge of inactive accounts a while ago. In most cases your gamertag should remain unchanged under the same account.
  4. CRITICOE Win User

    Original Gamertags Available

    I believe that it is unfair that 98% of all original gamertags are inactive and have be inactive for many, many months/ years. I have always wanted an original tag but it always seems someone has already taken in on an inactive account that has not be sign
    into for years. This is unfair because many people creating accounts with original gamertags forgetting the email and password to sign in to them and even play on them. Original gamertags should be reset it the account shows no sign of life or activity for
    more then a year. The least the person can do is sign in on Xbox.com. Don't do anything to their account but just refresh the gamertags to give someone else a chance.
  5. General Teton Win User

    gamertag XXX is no longer allowed

    It isn't in use, but it is registered to me still - and that is why I was trying to transfer my gamertag to that account rather then just rename FUBAR PhD to something else. Like I said previously that was an old gamertag I had registered. I didn't renew
    my XBOX live subscription, but did create a new account - as back then you couldn't simply rename a gamertag - the system forced you to create an entirely new gametag if you wanted to change names.

    I'm hoping there is a way to transfer my account.
  6. Warhawk-FC64623E-2B1 Win User

    I know of a gamertag that's being held, not used

    Zune :)

    If its an "Original Gamertag" that is silver and looks inactive, it most likely belongs to a fanatic who collects these types of gamertags. Technically nothing can be done since it belongs to someone. Even if the account is inactive.
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Why did my gamertag transfer back to the inactive "original Xbox" account that it was on...

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