why did Microsoft unrightfully banned my friend's account

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize, but just a friendly reminder that for enforcement action there is a dedicated team that handles them which is the enforcement team. There is no direct contact with them, only by reporting and filing a case review.

To help you, I would recommend giving your friend the enforcement link https://enforcement.xbox.com for him to get more details along with checking if your friend is eligible to file a case review.

Also, this information is only available to the account owner, for his security and privacy.

twice my account was 1 day and 2 days into a two week ban when I received an email letting me know I was permanently banned. it did not do this the first time my account was permanently banned. a week ago my account did not say reputation needs work and
now I am banned. the first time I had reputation avoid me and needs work for months before I was permanently banned. thus making me unrightfully permanently banned.

I'm not interested in anything you have to say. XBLPET or whatever needs to lift the ban on one of my accounts.

Hello!

The reason your suspended should be on your account!

If you feel you were unrightfully suspended contact microsoft support!

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twice my account was 1 day and 2 days into a two week ban when I received an email letting me know I was permanently banned. it did not do this the first time my account was permanently banned. a week ago my account did not say reputation needs work and
now I am banned. the first time I had reputation avoid me and needs work for months before I was permanently banned. thus making me unrightfully permanently banned.

I'm not interested in anything you have to say. XBLPET or whatever needs to lift the ban on one of my accounts.

you don't get it

It doesn't matter who starts the fight

If you retailiate in anyway that breaks the terms of use you will be punished

And yes it doesn't matter how many times they report you it takes a violation for an suspension to be issued

Since you havd multiple violations you would think you would learn better about keeping your communications rated e for everyone

Just to add,the enforcement team do a thorough investigation before carrying out any bans/suspensions.

As xTye said,the suspension wont be overturned.