Why did Microsoft get rid of the support team?

Discus and support Why did Microsoft get rid of the support team? in XBoX on Windows to solve the problem; Bring back the support team, I haven’t been able to get any kind of help since they’ve been gone. This is horrendous and it sucks to see all these bot... Discussion in 'XBoX on Windows' started by ITZ420BLAZEITXx, Feb 18, 2023.

  1. ITZ420BLAZEITXx
    ITZ420BLAZEITXx Guest

    Why did Microsoft get rid of the support team?


    Bring back the support team, I haven’t been able to get any kind of help since they’ve been gone. This is horrendous and it sucks to see all these bot reply’s that don’t help at all. It’s reading a copy and paste from a question like mine that doesn’t help me because I’ve tried whatever they’re telling me to do. It’s always “im sorry you’re having this problem” and never “Here this is how you fix this problem” it’s just sad to see what it is now compared to what it used to be.

    :)
     
    ITZ420BLAZEITXx, Feb 18, 2023
    #1
  2. Smwutches Win User

    Why did Microsoft get rid of the support team?

    Microsoft hasn't gotten rid of the support team. You can request a call back or chat with support at http://support.xbox.com/contact-us If you don't see those options, change the category/topic until you do.
  3. Oraclea Win User

    Why did Microsoft get rid of their support speclists?

    Hi, my understanding is that Microsoft is not getting rid of their support specialists, but instead switching to a callback system to avoid people having to wait on hold. If you visit https://support.xbox.com/contact-us
    and select your support area of need, decline the virtual agent, and then select your issue, you should then see options that may include to chat with an Xbox support agent and/or request a call from an agent. The support options you see might depend on your
    issue and/or region. Hope that helps!
  4. M3gaToxic Win User

    Will Team Tac be back?

    why did they get rid of it?
  5. Sora Ai Win User

    Need help with recreating my sheppard, PLZ HELP!!

    Like facial scars. Why did they get rid of facial scars?
  6. DanteSparda504 Win User

    Is it Game Over for consoles for you?

    Why would Sony and Microsoft be killing the industry for getting rid of used games? PC did away with used games a long time ago. I don't see anyone *** about that.
Thema:

Why did Microsoft get rid of the support team?

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