Why did it refund me twice instead of just for the extra billing?

I was billed twice for EA access so instead of just thirty dollars I was billed 60 dollars

If we purchase the game again does that mean we will be billed twice? Or how about a refund, why if you were not able to charge at all then just give back the credit into the xbox account to try and buy the game normally?

You should get a refund if the transaction did not go through (for some strange reason you get an email when charged but not when refunded). Check your billing page and it should say "refund" (it may take a few days before your bank account sees it though).
This happened to me twice in the last week.

As mentioned above, there are acceptable reasons to get a refund - why did you want a refund if you don't mind me asking?

Please see below for FAQ on refunds on digital product -

https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

Hi, i think that idea is stupid.

Xbox live is not a phone bill, PGE, rent, etc. why on earth would your bill roll over as if it is mandatory? No. Its luxery. So it should be automatically shut off.

Xbox does not care abour their customers or their complaints.

I requested a refund.

I spent 100$ in game. It accidently charged twice. I called and they said to do whatever online. Did.

Well my answer was no, they will not refund my 100$ even though it was a duplicate.

So I am out 100$ there as well.

They have now robbed me of $110 and still no one has done anything or gave me any type of accommodation.

Why?

XBOX DOES NOT CARE ABOUT CUSTOMER SATIFACTION OR CUSTOMER LOYALTY