Why did i get a 15 day ACCOUNT suspension for no reason!!!!

Man I just got the exact same thing. I sent this guy 3 emojis for team killing me. I then got two 4 day suspensions and on the 2nd day I got a 15 day account suspension while I wasn't even on to do anything wrong. No details. It's stupid that people get away with team killing and running their mouths on game chat, yet I send some emojis and get this bs. Never even have had one violation ever and I've had my account for 10 years. Talk about injustice. That guy deserved the

😺🐔🍭 Message. I did not deserve the suspension from it. Smh

The enforcement team are the only ones who handle suspensions and the enforcement site would be the only place to get information. If they denied your appeal, all you can do is wait it out.

that’s pretty stupid considering a billion dollar company only has one way of contacting them. wrongfully suspended and can’t do anything about it. nice.

This happened to me also a couple days ago, I messaged somebody something that is inappropriate and all I should get is a 4 day ban from communication right? Nope. 2 days after I got banned for communication, I got a 15 day suspension. I don't know why Xbox did this. I completely understand why I got banned for communication, but a 15 day suspension? Also, my appeal was denied. Me sending a message that is inappropriate is not a consequence to a 15 day suspension. XBOX PLEASE GET BACK TO ME

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize, but just a friendly reminder that for enforcement action there is a dedicated team that handles them which is the enforcement team. There is no direct contact with them, only by reporting and filing a case review.

To help you, I would recommend signing in to https://enforcement.xbox.com to get more details along with checking if you're eligible to file a case review.