Why did fortnight take vbuck from me

Hi BrittleRapier68,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

As much as we would love to assist you on this, but this is already beyond our support boundaries here in the Community. Please contact the game developer of Fortnite instead for better assistance on this and for them to check on your account: Epic Games Technical Support.

Kind regards,

Marrion

Hi there, I have the same problem except I need to transfer the Vbucks to my child's account as I will never play Fortnight on Xbox! I have been in touch with Epic Games but they won't help me as the purchase was not made through them but was made on my
Microsoft account! Help!

Hi there Alexander P.

I am Lumie and I would love to assist you today. This is a community forum. We are not Microsoft, we are users like you.

I am so sorry you are having issues with an incorrect payment. You can find your payments here: [account.microsoft.com/billing/orders]

You can request a refund here as well. If the payment is completely out of nowhere, you may have a compromission. You can find out here: [account.live.com/Activity]

You can also contact support here: [support.xbox.com/contact-us] in case they can help.

I hope this helps.

I shall be here for your response. -Lumie

Where did you get the Vbuck card from?

I bought a $8.00 vbuck card from walmart and just redeemed it. I never got the vbucks i contacted epic and they said i need to contact xbox support to see what gamertag did the vbucks go to.