Why can't support find my Xbox Series S order on the date it was completed?

Discus and support Why can't support find my Xbox Series S order on the date it was completed? in XBoX Sales and Promo to solve the problem; So I have been looking towards getting the Xbox Series S, and I was very exited when I was able to complete my purchase on November 30th, 2020. After... Discussion in 'XBoX Sales and Promo' started by Dabean101, Dec 5, 2020.

  1. Dabean101
    Dabean101 Guest

    Why can't support find my Xbox Series S order on the date it was completed?


    So I have been looking towards getting the Xbox Series S, and I was very exited when I was able to complete my purchase on November 30th, 2020. After the purchase got an email saying I would receive it by December 5th, 2020. I still have not received any
    shipment notifications so I called to check and they said they never dropped the Xbox series S on that date. I thought maybe the order never went through, but when I check my bank statement it says "Purchase from Microsoft" for $319.86 . I wanted to post here
    to seek help to find why my order went through on November 30th, 2020, why it said it would come by December 5th, 2020, and why it still has not shipped. Please let me know if you could help with one or all of my problems.

    :)
     
    Dabean101, Dec 5, 2020
    #1
  2. Lexrax_TBD Win User

    Pre Order Xbox Series X for FPO AP Overseas

  3. abhinav mishra1 Win User

    Want help in service centres in Noida for my Xbox One S. It is an out of warranty device.

    Cant create a service order for my series s console , after sales support for Xbox india is such a hassle
  4. ROBIN H 25 Win User

    Xbox series x release time UK

    Due to the UK lockdown store's will be closed....

    I can't find any info on any UK store's opening at midnight for Xbox Series X/S

    However, GAME.CO.UK high street store's will open on Tuesday 8am to 2pm just only for the people who have in store pre-orders, to get and pick up their Xbox Series X/S.
  5. SwordofWhedon Win User

    I bought hogwarts legacy deluxe edition

    All Deluxe orders were cancelled as it contains the Xbox One version, and the date was changed on that to April

    Pre-orders with the new dates of fulfillment are now open and you can re-order the game

    "The cancellation is due to the delay of the release of the Xbox One version which is included with the Digital Deluxe Edition for Xbox Series X|S. You'll be able to pre-order again and play when the game launches for the Series X on February 10th, 2023!”

    https://twitter.com/WBGamesSupport/status/1610870920855396354?s=20&t=tzS-NDXpwYaGjaTSpi8NqQ
  6. abjectsqualler Win User

    Xbox Series S

    I ordered an Xbox Series S on the Microsoft Store today and have the same estimated delivery date, 1/5/21. Same question. Eager to play Cyberpunk as close to the launch date as possible.
Thema:

Why can't support find my Xbox Series S order on the date it was completed?

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