Why cant my xbox connect to my wired ipv6 connection when my router has ipv6 enabled?

My Router and my computer are showing has IPv6 enabled, but on my Xbox there is no option to connect through a IPv6 connection which is better for gaming.

My xbox cant connect to the wired connection using ethernet and says:

Wired

IPv4

NAT Type: Unavailable

xbox.com/xboxone/Teredo

Servie info is unavailable

You need to power off the network hardware (gateway, router, modem) for at least 5 minutes. Power back on and wait till it reconnects (green lights) to the internet before powering on the console.

Check the physical state of the ethernet cable. Replace if damaged or connect via WiFi.

Your home router needs to have IPv6 enabled, and your internet service provider (ISP) must support IPv6.

IPv6 on Xbox one

Hello, LloydHenshall. I appreciate you trying the steps. You may also want to try the steps provided on this link: https://support.xbox.com/en-US/help/hardware-ne.... Please also check if you can set up wireless connection.

Neither of them solutions worked but thank you for replying and trying to help.

Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Let's try some steps to isolate the issue. Kindly go to your Xbox Settings. Select Network Settings > Advanced Settings. Under Change Settings select Alternate MAC Address> select Clear. Allow the console to restart when prompted then try to test your network connection.

If that did not work, try changing your DNS. Go to Settings > Network > Advanced Settings > DNS settings > manual

Primary DNS: 8.8.8.8

Secondary DNS: 8.8.4.4

then check again.

Kindly also check the link below for more troubleshooting steps:

https://support.xbox.com/en-US/help/hardware-ne...