Why can't I use the Minecraft Marketplace on my Switch?

Hello Lilah,

I'm an Independent Advisor. Let me help you with your concern today. Please note that this is a public forum, I will be responding to you in short period of time and I apologize for a delay in response. As I am merely a user trying to provide insight and information that may be helpful.

I understand your concern. What happens when you try to access Minecraft Marketplace, do you get any error message? I see you have already tried a lot of troubleshooting steps, how about reinstalling the game on your Switch? Have you tried that one? If not, please do try that. But please make sure to backup your saved data to cloud first. Please follow the steps below to backup your saved data on Switch:

1. Open the game's software menu and select Save Data Cloud Backup.

2. Select the desired user, then select Back Up Save Data.

For your reference https://en-americas-support.nintendo.com/app/an...

Note: This is a non-Microsoft website. The page appears to provide accurate and safe information, but be cautious of ads on the site that may advertise products often classified as PUPs (Potentially Unwanted Products). Make sure to thoroughly research any product before downloading or installing it.

If the same issue will persist despite reinstalling the game, you might need to contact Minecraft support so they can provide information on what is causing the issue on your Marketplace. https://help.minecraft.net/hc/en-us/request/new...

I hope this helps. Please let me know if you have any more questions or concerns about this.

Regards,

Belle

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

You may need to clear the cache of the marketplace by following the steps below:

"Setting > Storage and hitting the "Clear Marketplace Cache" button.

You will not lose any offers you already purchased but they may need to be downloaded again."

Also, in regards to your concern, the issue can be with your console or in-game, and as an additional help, I got you this link: https://support.xbox.com/en-US/help/games-apps/...

I would like to have the answer to why I cannot play on servers on my switch in Minecraft and whenever I go to the tab it tells me I can't play online because of how my account is setup, could you help me? The category is actually for the switch.

really no this catagory is for the xbox not for switch or ps4 by the way this for all things microsoft not nintendo

Why i can't play using my Microsoft account on my minecraft pocket edition

If you are using a different email for nintendo as you are for microsoft then this is the solution and also why errors will occur for online content

When I first purchased the game I automatically logged into my microsoft account that has a hotmail address. I was able to play minecraft as I already had a pc account that owned minecraft so it basically ported my account over to nintendo.

My deluxe bundle is not connected to hotmail but it is connected to gmail the email I use on nintendo. This meant that not only did the bundle not appear but I also was unable to connect online because it saw my microsoft account as not having nintendo online membership.

I went to settings and logged out of the microsoft account on nintendo switch. I then restarted my switch. I logged in again on minecraft using the QR code but created an account that used the same email as the account on nintendo switch. Once I did this I checked the marketplace and I had the packs and 1600 coins. I was then able to do split screen with my kids because it associated with the online membership so online use was available.

I hope this helps.