Why can't I upgrade to gamepass ultimate

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Justyn, I'm sorry it's not working right now.

What you can test is:

Try to upgrade using a browser on the PC (if it sucks, test more than 1 browser)

Try to upgrade using a cell phone, using only your mobile network and not wifi.

I remain at your disposal if you have any further questions.

did you upgrade to Ultimate Gamepass then cancel the Ultimate Gamepass?

Oh dear lord NOOOOO

DONT CLICK REFUND AT ANY COST pls don't listen to the IA

you upgraded your gamepass to ultimate and the time was converted canceling the gamepass

The time was added to your ULTIMATE at the conversion rate

Canceling or refunding the ultimate will end badly ypi forfiet the upgraded time and only get the upgrade cost for ultimate enot the full amount back as gamepass was upgrade

Hello there, first open up your gamepass app and see if you dont already have gamepass ultimate or unless your regular gamepass is expired. If it doesn't let you upgrade from console, try the browser website or buy a gamepass ultimate giftcard and redeem it. It will automatically upgrade it to ultimate. Hope this helps!

If you bought the Gamepass for PC and don't have an Xbox then getting Ultimate Gamepass is pointless. It would upgrade your subscription from Gamepass for PC to Ultimate Gamepass