Why can't I upgrade my SD movie to uhd

Discus and support Why can't I upgrade my SD movie to uhd in XBoX Games and Apps to solve the problem; Why can't I upgrade my SD movie to uhd 25793b6c-ac85-44bd-be0a-551627a9da73 Discussion in 'XBoX Games and Apps' started by CHR1S2oo9, Nov 18, 2022.

  1. CHR1S2oo9
    CHR1S2oo9 Guest

    Why can't I upgrade my SD movie to uhd


    Why can't I upgrade my SD movie to uhd

    :)
     
    CHR1S2oo9, Nov 18, 2022
    #1
  2. JosefLBohorquez Win User

    Why can't I upgrade my SD movie to uhd

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this CHR1S2OO9

    Unfortunately that’s not possible :c
    You may need to purchase the UHD movie if you want that quality

    But from SD quality is not possible to pay the difference or similar to get the UHD quality
  3. Wishcatcher Win User

    4K movies

    Hi,

    Sorry about that but what movies ? Cause 4K is not yet available for all the store...

    You have to get the option UHD in the description and be sure to select that one NOT HD or SD ( by the way 14.99 per movie should be the HD one… UHD its in average 24.99 or 29.99 per movie… ).

    So double check your purchase history > https://account.microsoft.com/billing/orders ( display all dates and contents ) , you should see what you purchase exactly
    ( HD / UHD or SD ).

    If it was the UHD edition, call Xbox helpdesk to check your Xbox one with an agent > https://support.xbox.com/contact-us

    If it was the HD, you probably made a little error during the order...

    Regards,
  4. Obsessive Power Win User

    Xbox One X should get an "upgrade" to an Ultra HD Blu-ray Player for 4K to be worth it.

    Hi,

    The One X can already play 4K UHD Blu-Ray movie discs, the same as the One S. There's nothing to upgrade.
  5. consumedsoul Win User

    1080p movie on a 4K TV, how does it look like?

    1080p looks amazing on 4K (was skeptical as well when I upgraded) - I honestly can't tell on a 65" between my 4K UHD BR vs. regular BR - except for UHD BR's that have HDR.
  6. lhnam Win User

    Will Xbox One support H.265?

    [quote user="cjhawkins3rd"]

    I bought a Samsung UHD TV and run my Xbox One directly though the TV using HDMI. I use the TV optical out to my Sonos system for surround sound. I have found that I can stream UHD movies from my Samsung TV using Netflix. Apparently h.265 compression is
    built-in to the TV. My issue is that Netflix from the Xbox One does not support UHD (or 4K) at this point. Does anyone know if the Xbox will upgrade to support h.265?

    [/quote]

    [quote user="cjhawkins3rd"]

    I bought a Samsung UHD TV and run my Xbox One directly though the TV using HDMI. I use the TV optical out to my Sonos system for surround sound. I have found that I can stream UHD movies from my Samsung TV using Netflix. Apparently h.265 compression is
    built-in to the TV. My issue is that Netflix from the Xbox One does not support UHD (or 4K) at this point. Does anyone know if the Xbox will upgrade to support h.265?

    [/quote]
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Why can't I upgrade my SD movie to uhd

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