Why can’t I sign into fifa 23 EA server on new Xbox series X

Hi Oliver,

I’m Anirban and I’ll be happy to help you.

Currently I saw that the EA severs are down so I suggest you to wait for atleast 48hours and see how it goes.

Kind regards

Hi I'm an Xbox ambassador, I'm not an employee of microsfot or Xbox.

I've gone ahead and taken a look at server statuses for fifa 23, the servers appear to currently be down. There is nothing that can be done as it is up to EA to fix the issues.

If you have any question let me know

Hi Hannah,

Yes, it actually is possible to transfer your FIFA points as explained in this guide:

Can I transfer my FIFA Points from FIFA 22 to FIFA 23? - EA Help

So redeem the code in FIFA 22 (if you haven’t already), then sign in to FIFA 23 on console or PC and you should have the option to transfer it. Just be sure to keep in mind (noted in the guide):

1. You can only transfer FIFA Points from FIFA 22 to FIFA 23 on the same console family.
   
   • For example, you can transfer FIFA Points from FIFA 22 to FIFA 23 on Xbox Series X | S, but you can’t transfer your Points from FIFA 22 on Xbox Series X | S to FIFA 23 on PlayStation 5.
     
2. The transfer is not reversible. You can’t move FIFA Points back to FIFA 22 once you transfer them.
   
   • What if I’m an EA Play member? If you play FIFA 23 on EA Play and transfer your Points but don’t buy the full game, you won’t get your Points back on FIFA 22.
     

You unfortunately can’t cancel or return digital gift cards/download codes from Argos, and this is the same for most retailers:

Help & FAQs - Can I cancel my digital download? - Argos

Additional support resources for FIFA 23 are included here:

FIFA 23 - EA Help

If you need assistance with the transfer or have any additional questions regarding FIFA specifically, I’d recommend to post on the official FIFA 23 Community Forums or contact EA Support directly (live chat or request a call back).

You can also reach out to EA Support on Twitter @EAHelp - they accept DMs.

Hope this helps.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

According to EA:

"You will be able to match up with and against other players based on the version of FIFA 23 that you are playing."

This means that you will be able to play with an Xbox Series X player if they're also using the FIFA 23 Xbox One version of the game. If they're using or playing the Xbox Series X|S version of FIFA 23 and you're on Xbox One, it will not be possible.

For your reference, you can check this link: https://www.ea.com/games/fifa/news/fifa-23-dual...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I tried both a backward compatible game as red dead redemption and the new gen versions of NHL 23 and fifa 23 on the series x version