Why can’t I send a message to someone on Xbox every time I try to it says “message not...

Hey Izzy,

Thank you for reaching out. If you haven't done so already, I want you to try
removing and re-adding your account by doing the following:

1. Press the Xbox button to open the guide.
2. Select System > Settings > Account
   > Remove accounts.
3. Select the account that you want to remove, and then select Remove to confirm.
   
4. When you're finished, select Close.

This should sync up your account. More technical troubleshooting may be needed, at which point your best bet would be to contact an account specialist at
Xbox Support.

Hi there,

Thanks for reaching out! I'm sorry to hear about the issue you may be having with sending messages on Xbox One or Xbox App.

• Is there a certain error message you receive when you try to send a message?

I recommend to try the following troubleshooting article:
Why can’t I send messages from my Xbox One or the Xbox app?

Hope this helps.

Hi there
GeR,

Thanks for reaching out. I'm sorry to hear about the issue with sending messages. I recommend to try the following
troubleshooting article: Why can’t I send messages from my
Xbox One or the Xbox app?

Try this out and let us know the results.

Every time i try to send a message it wont let me it says due to my past behavior i cant send messages when i did nothing wrong please fix it

Hey there DavidSteele!

Sorry to hear that you're dealing with this issue trying to get your messages up.

If I were you and if you haven't tried it yet, I would suggest trying the steps outlined in

Why can’t I send messages from my Xbox One or the Xbox app?

Thanks for reading!