Why cant i see any of my chats its just loading

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despitet this Lufy

Additional information is needed, please tell me:

Is this happening on Xbox, PC or phone?

If it’s on Xbox, what console do you have?

If it’s on PC, are you using windows 10 or 11?

If it's on phone, are you using Android or iOS

In any case:

When this started to happen?

And, what did you tried so far to fix this

In that way I can advise you different things or how to proceed

I cant get forza 3h to load . I have it in my games and its downloaded ok but just wont load. any ideas ?

Ive just gotten this problem and its irritating. Cant load any updates or play anygames. My apps are usless because they wont load. Please fix this asap!

Hi, Max. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

It seems that you are using a child account. So what you will need to do first is to create a parent account on https://account.live.com, make sure it is a parent account and the birth date should be above 21 years old then login to the Microsoft account on Xbox.com to create a profile.

Once the parent profile has been created, please follow the steps on this link to add your child account with the parent, https://support.microsoft.com/en-us/help/12417/...

After doing the steps above, sign in to the parent account using this link, https://account.xbox.com/settings

Select your child account there so that we can modify the privacy settings of it then under the tab Xbox One/Windows 10 Online Safety.

Be sure the privacy setting "Others can communicate with voice, text, or invites" is set to allow status. This will enable the chat for your child account.

why cant i see freinds on new xbox anyone have any idea why its been fine till now?