Why can't I reinstall FC24 on my Xbox One?

sxypsycho · Oct 23, 2023

I tried to open FC24 but my Xbox One said it was corrupted and asked me to uninstall and reinstall the game. Whenever I try to install the game it immediately stops and shows this error code: 0x87e00031. I have tried restarting my xbox several times and definitely have enough storage space for the game. How to resolve?

:)

KhajiBower34

Hello Sxypsycho, I am an independent advisor and I will be happy to help you today. My name is Khaji!

I'm sorry you're having trouble reinstalling FC24 on your Xbox One. Error 0x87e00031 usually indicates a temporary issue that can be resolved by restarting the game or app.

kyriakos chliouras

Hi Gerardo and thank you for your reply. My friend bought it like a week ago. He went from one s to series s so yeah, it is surely the series s. I cannot understand why is this happening. FC24 indeed has crossplay between same generation consoles but it aint happening

Stephen Flanagan1

Hopefully someone can help me, can't get into EA FC24 until I can get in, paid £100 for the game plus been spending a bit of money on it also.

anna cooke

So fc24 is downloaded onto the new xbox so the old xbox is the home xbox?

Rodrigo Oliver

Hi Wilma, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, reset your console.

You can follow these steps:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

For more information: https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

Let me know if it works!

Why can't I reinstall FC24 on my Xbox One?