Why cant i reinstall cod modern warefare

Hi, Sara! Thank you for your reply and the additional information.
Would you mind giving these a try?

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- Cancel the installation.
- Go to Settings > System > Storage devices > Clear local saved games.

* Important: This will delete all the saved games on your console but It won't remove saved games on the cloud. If your console has been constantly connected to the Internet and the Xbox Network, your cloud-saved data should re-sync with your console the next time you launch each game.

- Try installing the game again.

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- Cancel the installation/update process for COD.
- Uninstall the game.
- Press and hold your console's power button until it shuts down.
- Unplug all external storage units from the console, and leave them like that.
- Unplug your console's power cord for 5 minutes.
- Plug the power cord in.
- Try reinstalling COD on the console's internal storage while your external storage units are unplugged.

* If COD used to be installed on your internal storage and the previous steps didn't work, make the external storage unit your default installation location at Settings > System > Storage devices > Change install locations. Then try reinstalling the game.

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- Cancel the installation.
- Uninstall a game from your console's internal storage unit.
- Try installing COD again.

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Regarding other games not loading, could you tell me exactly what happens when you try to launch other games? do you get any error codes/messages?

I'll be looking forward to your reply.
Best regards.

Hi, Sara! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry to hear you are experiencing issues with MW3.

If you don't mind, I'd like to ask you a few questions.

- Could you tell me which Xbox model you are using?

- Do you have any external storage units plugged into your console? if so, may I ask where MW3 is installed?

- May I ask exactly what happens when you try to reinstall this game? Are you getting an "Installation stopped" error?

- Are you experiencing similar issues with other games?

- The factory reset you did, was it done by keeping games and apps or by removing everything?

Thank you! I'll be looking forward to your reply.
Best regards.

Hey aj thank you yes I have the Xbox one s and an external hard drive. And I think it’s installed in my storage and yes I can’t load into any games

I need to cancel a refund request for cod modern warefare 3

I like the good ol modern warefare cod, good story and pure gun play