Why can’t I redeem rewards?

Hi Zach! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft Rewards.

Based on your description, your Microsoft Rewards account may have been suspended. According to Independent Advisor Van Dennis: https://answers.microsoft.com/en-us...rds-isnt/e2b7d729-1b4d-4860-bad8-3a82e8b2f3a2

"There are a couple of possible reasons why our rewards account is being blocked, restricted, or suspended.

1. Your account has been detected as violating the Rewards terms of service.

a. Using a third-party application like a VPN to access different reward markets
b. Using multiple accounts when using the program on the same device
c. Using tools or searching any random words or letters to earn points faster

2. There is a glitch with the rewards program, resulting in your account being misidentified as violating the terms of service."

If you're unable to contact Microsoft Rewards using your account, try to use a different Microsoft account and submit your ticket request through this link:

https://rewards.bing.com/support

Note: Make sure to explain the issue on your account in details on the form.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

My GPU auto redeem disappeared early in July and didn’t come back until yesterday so I couldn’t sign up for it again because you can’t sign up within 2 days of the 1st of the month. It’s there now but when I click on it it just crashes my rewards app to my Xbox dashboard but won’t redeem the reward.

I just need to sign in so I can collect my Xbox rewards I’ve accrued quite a number of points over the years and can’t redeem any of them because of this issue.

Hi there KayleeAnn, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

Since the issue you are facing is related to Microsoft Rewards and its rewards when trying to redeem them with your points, you will need to contact the Microsoft Rewards Support team directly through the following link:

https://rewards.bing.com/support

Only they have the ability to assist with this type of issues as they are responsible for managing the Rewards program and ensuring its proper functioning.

Please note that in this public forum, we are just fellow players like you, trying to guide and help other players.

I appreciate your understanding and I wish you good luck.

Kind regards,
Gerardo.

Why are not redeeming Microsoft Rewards please tell me