Why can't I re-install a game I've payed for and played

Discus and support Why can't I re-install a game I've payed for and played in XBoX Games and Apps to solve the problem; I bought 'conan exiles' roughly a year ago and uninstalled it but now I want to play it again. It doesn't appear in my ready to install but it does... Discussion in 'XBoX Games and Apps' started by HeywoodJablowme3, May 11, 2023.

  1. HeywoodJablowme3
    HeywoodJablowme3 Guest

    Why can't I re-install a game I've payed for and played


    I bought 'conan exiles' roughly a year ago and uninstalled it but now I want to play it again.

    It doesn't appear in my ready to install but it does appear in my order history.

    When I press view in store from my order history, the page says I own the game and gives a link to the manage page. Pressing that, I am able to install the DLC but not the game itself (which doesn't even appear)

    I know for a fact I am on the account that I bought this game for.

    Advice please.

    :)
     
    HeywoodJablowme3, May 11, 2023
    #1
  2. HeywoodJablowme3 Win User

    Why can't I re-install a game I've payed for and played

    It said I had insufficient storage space so I deleted something on the console and refreshed the page, it still says insufficient space.
  3. Francia J. Win User

    Why can't I re-install a game I've payed for and played

    Sorry for the confusion. On your order history please click the game icon for the game order, this will redirect you on the product page, please copy the link and paste it here.
  4. Francia J. Win User

    Why can't I re-install a game I've payed for and played

    That's odd, can you please try using the Xbox App on your mobile device instead?

    Simply launch the Xbox App and then search the game to install.
  5. HeywoodJablowme3 Win User

    Why can't I re-install a game I've payed for and played

  6. Francia J. Win User

    Why can't I re-install a game I've payed for and played

    After deleting some games, please perform a powercycle and then close and re-launch the browser again.

    "POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​"
Thema:

Why can't I re-install a game I've payed for and played

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