Why cant I re-add my profile after removing it to fix the "something went wrong" sign in issue.

You can't adjust profile restriction setting without the profile being signed in. So don't try and tell me that either.

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

Please try to test connecting your console to another network and check if the same problem occurs, you could configure your smartphone as a Mobile Hotspot and connect your console to that network.

Let me know if the behavior is the same.

Best regards!

Usually , a simple sign out and back in to your profile will fix these issues ....sometimes you have to go a littler further and remove the profile and then re add it...

The long sign in can usually be fixed by removing your profile from the console , hard reset the console , then re add the profile back.....I got nothing on the other issues...

The next solution we recommend is to remove and re-add your Microsoft account on the Xbox One console. This can help in resolving corrupted profile data that may be the reason why you're encountering this issue. To do so, kindly visit this

link and follow the steps on how to remove and re-add your Microsoft account on the Xbox One console. Make sure to restart your device before re-adding your profile.

Let us know how it goes after performing the steps on that page.

Thanks for your reply CaySean1106 but that didn't fix the issue.

However, it seems like the Xbox team changed something behind the scenes because the game suddenly is playable for me again.

Thanks to all for your help.