Why can’t I purchase anything it says error support to contact microsoft.

Hello!

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Thank you for understanding.

Hi Trick4986,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today, and we hope that all is well.

I see that you are encountering difficulties while attempting to make a transaction. Let me see if there is any way I can assist you with this issue. But before we go any further, I need more information regarding the problem you are having.

• Are there any error messages appearing?
  
• Where are you attempting to buy something?
  
• Do you have a console or a computer?
  

Here is a website that will help you if you encounter this kind of problem in the meantime.

Please click the link below, and follow the following troubleshooting instructions.

Get help with purchase errors | Xbox Support

I'm hoping the guide will assist you in resolving the problem. Also, feel free to leave a comment on this post if you have any queries.

Hi, I hope you're doing great out there.

I'm Wille, an Independent advisor and I am here to help you with your concern.

I'm sorry to be facing this problem, however, I would need more details to understand your question, and thus help you, please replyr:

What message is displayed when trying to redeem your Microsoft money?

Where did you try to redeem?

Awainting your reply. Hugs!

Hi, I think there is some problem at the moment as I also can not buy from 2 xboxones and a laptop I will try see if I can find out the issue f

Hello George's, I purchase on console. In total made around eight purchases. The error that says contact us at microsoft support and that we are having troubles processing your payment.